At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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Overview:
Support and Solution Development Internship
Internships will be working closely with GTS and PTS analysts and, or, SW developers. Provide technical support involving solutions for Customer environments or deployments, Mitel products or Test Automation tools or test scripts. Support GTS or PTS analysts and, or, developers in their activities, including/involving infrastructure, quality assurance and support. Enthusiasm for learning/implementing new technologies is expected.
Responsibilities:
· Provide technical support and, or, (if requested) develop high quality solutions based on acquired skills and technical guidance from experienced engineers.
· Contribute to reproduce Customer issues, provide solutions, design discussions, quality assurance, and code reviews.
· Contribute to documentation (technical design, implementation notes).
· Explore SW and/or Artificial Intelligence concepts to develop innovative products.
· Embrace mentorship from engineers and analysts to continuously grow technical skills.
Requirements:
· Graduating in Computer Science, Computer Engineering, or a related field (1+ years to graduate).
· Basic IT knowledge or Basic programming knowledge in at least one of the following languages: Python, JavaScript, TypeScript, Android SDK/NDK Operating System, Kotlin/Java/Android Studio environment, Go, C or C++, Java or Groovy, NodeJS, Rust.
· Advanced English.
Additional Skills (Advantageous):
· Fluent English
To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Skills Required
- Currently graduating in Computer Science, Computer Engineering, or a related field, with at least one year remaining before graduation
- Basic IT knowledge or basic programming knowledge in at least one listed language or development environment
- Advanced English proficiency
- Fluent English proficiency
What We Do
Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers. With 45 years of industry leadership, we help businesses connect, collaborate and provide better experiences for their customers. Mitel is trusted by 70 million business users in more than 100 countries. Throughout our long history of industry experience, innovation has been core to Mitel’s DNA – allowing us to become experts in evolving to meet your needs and help you do the same for your customers. It’s why we’re the only company that wakes up every day exclusively focused on helping you take your communications from where they are today to where you – and your customers – need and expect them to be.
