Job Title: Intern, Product Management (Summer 2025)
Location: London, United Kingdom / Remote
Term: 4 months
Start Date: April 28, 2025
Openings: 1
At Hootsuite, we are passionate about social media and the positive impact it can have on businesses and communities. We’re looking for an enthusiastic Product Management student or intern to join our Value Streams team. You will work alongside experienced product managers, engineers, and designers, contributing to the development of tools that help our customers turn social media posts and messages into meaningful relationships. You’ll pair with a mentor and work at our Vancouver office side-by-side with a passionate, egoless team having fun building something bigger than themselves. Experience the excitement of making a real impact while building your skills in a collaborative and innovative environment, while getting a taste of what product management truly involves. This includes defining product requirements, prioritizing features, conducting research, and iterating based on user feedback. Your journey with us will provide hands-on experience and insights into the entire product lifecycle, preparing you for a successful career in product management.
WHAT YOU’LL DO:
- Work with mentors to learn the craft of Product Management
- Assist in defining product requirements and creating user stories
- Support the development and execution of the product roadmap by contributing to planning sessions and project documentation
- Collaborate with cross-functional teams to gather and analyze internal feedback and requirements
- Conduct research and competitive analysis to identify opportunities and inform product strategy
- Participate in user testing and gather feedback to iterate on product features
- Assist with communicating product updates and insights to stakeholders through presentations and reports
- Help to ensure the successful launch of new product features
WHAT YOU’LL NEED:
- A demonstrated interest in Product Management or relevant coursework/experience in business, technology, or a related field
- Strong analytical skills and the ability to use data to inform decisions
- A drive to complete things because you want to, not because you have to
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
- Courage: steps up to address difficult issues, saying what needs to be said
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Dare to go beyond the expected to achieve greatness. #StepUp
One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
We are an equal opportunity employer and welcome applications from all qualified candidates. If you are interested in this exciting opportunity, please submit your resume and cover letter for consideration.
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
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What We Do
Hootsuite has been on the pulse of how people use social media for over a decade. As the global leader and world’s first social media management platform, we put social to work in every corner of every organization, from the smallest business to the largest enterprise. We are committed to helping customers harness the power of social media to ignite their brand and business.
How? Over time, we’ve adapted our software to help businesses reach their customers more efficiently across multiple platforms, improve their customer service and gain deeper analytics and consumer insights. Through our deep expertise in social media management, social insights, employee advocacy, and social customer care, we empower organizations to strategically grow their brands, businesses, and customer relationships – while guiding them through the wild world of social media.
Put simply, we help our customers with:
Social media marketing: Create, schedule, publish, and manage content and ad campaigns across social networks from a single dashboard. We help maximize the impact of social marketing by providing real-time insights, so customers can focus on other areas of their business.
Social care: By combining the power of conversational AI with the human touch of our customers’ team(s), our customer messaging platform delivers exceptional customer experiences at scale.
Social customer care: We help our customers meet their customers where they are at. Using Hootsuite, businesses can view and manage all of their customer conversations in one dashboard, providing service that’s seamless and personal.
Why Work With Us
As the creators of social media management, Hootsuite has been on the pulse of this dynamic and ever-changing space since our inception. Working at Hootsuite means being at the forefront of social innovation, tapping into courageous creativity to guide customers through the wild world of social, and helping to define what it means to ‘be social.’
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