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Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist. Just as we invest in our company, we invest in our employees’ careers. We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.
IT Helpdesk Intern
Description:
The IT Helpdesk role is to ensure end users are receiving the appropriate day-to-day IT assistance. The IT Helpdesk will contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. The IT Helpdesk intern will report to the IT Support Manager.
Responsibilities:
- General IT support to a global user group (Barcelona, London, Madrid)
- Windows 11 Workstation support
- Outlook support
- MS Office End User support
- Internet and Multimedia Technologies
- Hardware Support on laptops, printers, and other IT equipment
- Maintenance of mobile phones
- Compile an IT material inventory
- Update the office network map
- Meetings rooms daily checks
Requirements:
- Higher graduate training course (CFGS) in IT
- Fluent in Spanish and English (high level) a must.
Profile:
- Service oriented person
- Strong analytical abilities
- Takes ownership in addressing issues and solving problems
- Organized
- Precise, attention to detail
- Flexible
- Team player
Terms of employment:
- Duration: 6 months
- Initial training provided
- Schedule: part-time (20 hours/week)
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Skills Required
- Higher graduate training course (CFGS) in IT
- Fluent Spanish and English (high level)
- Windows 11 workstation support
- Microsoft Outlook end-user support
- Microsoft Office end-user support
- Hardware support for laptops and printers
- Mobile phone maintenance
- Ability to update office network map and compile IT inventory
- Service-oriented, organized, precise, attention to detail, flexible team player
- Strong analytical abilities and ownership in addressing issues
Tokio Marine Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tokio Marine and has not been reviewed or approved by Tokio Marine.
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Healthcare Strength — Medical options include established carriers with PPO and HDHP choices, plus dental, vision, pharmacy, telehealth, and condition‑specific programs for comprehensive access. An employee assistance program and mental‑wellbeing resources further reinforce day‑to‑day support.
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Retirement Support — A 401(k) with company match and employer‑paid life and disability coverage strengthen long‑term financial security. Careers materials and recent updates signal continued attention to retirement and protection benefits.
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Wellbeing & Lifestyle Benefits — Wellness incentives, fitness access, and a holistic “body, mind, wallet, life” framework expand total‑rewards value beyond insurance alone. Paid volunteer time and community programs add lifestyle‑oriented benefits aligned with purpose.
Tokio Marine Insights
What We Do
Tokio Marine HCC can help you or your clients be prepared for unpredictable weather patterns. Event weather insurance protects revenue losses caused by adverse weather conditions that reduce attendance and the sales of concessions, food and parking.
