Intern - Digital Experience

Posted Yesterday
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Hiring Remotely in Chattanooga, TN, USA
In-Office or Remote
Internship
Healthtech • Insurance
The Role
Remote 12-month internship supporting digital outreach campaigns: assist with strategy, email coding, QA, reporting, data analysis, process documentation, and operations. Improve team processes, ensure content accuracy and data cleanliness, and help campaigns run across channels while building digital engagement and analytics skills.
Summary Generated by Built In

BCBST’s BlueBridge Internship program is seeking an Intern for our Digital Experience Team!

About the Program:

BCBST’s BlueBridge Internship Program offers hands-on experience, professional collaboration, and opportunities to build real-world skills in communications.

Digital Experience Internship Role Overview:

This remote internship supports outreach campaigns by helping with strategy, development, QA, reporting, and operations—ensuring content is accurate, data is clean, and campaigns run smoothly across channels. The Digital Experience Intern will contribute to improving team processes, identifying efficiencies, and bringing a fresh, member-focused perspective to communications while building skills in digital engagement and analytics.

Key Details:

  • Start Date: August 2026 | Duration: 12 months (August 2026 - August 2027)
  • Hours: Ideally 40 hours a week – flexible scheduling.
  • Location: Remote, with opportunity to work onsite at our headquarters in Chattanooga, TN.
  • Paid Position

Requirements:

  • Majors in Communications and Marketing, or related field
  • Preference for college graduates. Rising juniors or seniors are eligible as well.
  • Must reside in Eastern or Central Time Zone
  • Strong attention to detail, organization, analytical mindset, clear communication, and collaboration skills with a curiosity and willingness to learn.
  • Experience in email coding, documenting work processes, analyzing data to identify patterns and trends, effectively managing multiple priorities, and proactively asking questions to explore digital communication.

Ready to gain hands-on experience and expand your professional network? Apply today!

Job Qualifications

Education

  • Active college students (in an accredited college or university) who have completed a minimum of two years of college are eligible.
  • Recent college graduates and students enrolled in a Masters or Doctoral program (in an accredited college or university) are also eligible.
  • Must provide transcripts.
  • Active full-time BCBST employees are not eligible to participate in the program.

Experience

  • Varies based on division. Please see Job Specific Requirements section below for this internship’s specific responsibilities and preferred qualifications.

Skills/Certifications

  • Able to prioritize, work independently, and effectively manage time and resources.
  • Effective communication skills: written and verbal.
  • Proficient computer skills and Microsoft Office experience (Outlook, Word, Excel and PowerPoint)
  • Appropriate decision-making skills required.

GPA requirement

  • Must have a 2.75 GPA or higher

Number of Openings Available

1

Worker Type:

Intern (Trainee)

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Skills Required

  • Major in Communications, Marketing, or related field
  • Preference for college graduates; rising juniors or seniors eligible
  • Must reside in Eastern or Central Time Zone
  • Strong attention to detail, organization, analytical mindset, clear communication, and collaboration skills
  • Experience in email coding, documenting work processes, and analyzing data to identify patterns and trends
  • Active college students with minimum two years completed, recent graduates, or graduate students eligible
  • Must provide academic transcripts
  • Proficient computer skills and Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Minimum 2.75 GPA
  • Appropriate decision-making skills and ability to prioritize and work independently
  • Active full-time BCBST employees are not eligible
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The Company
HQ: Chattanoga, TN
4,517 Employees
Year Founded: 1945

What We Do

As Tennessee's largest health plan, we've been helping Tennesseans find their own unique paths to good health for more than 70 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. Our mission is simple: peace of mind through better health. We're an independent, not-for-profit, locally governed health plan company – meaning we live and work alongside our Tennessee business customers and plan members. Our 6,000 employees across the state have built our strong reputation for integrity, excellent service and community leadership. But we are also part of the BlueCross BlueShield Association, a nationwide association of health care plans. Because of this, our plan members have access to the same quality health benefits while traveling or living out of state that they have while in Tennessee. © 2018 BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.

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