Jobs at BlueCross BlueShield of Tennessee

Lead design, automation, operation, and improvement of Azure cloud infrastructure. Build IaC and CI/CD pipelines, monitor and troubleshoot environments, guide migrations and architecture, and document best practices while collaborating with architecture and development teams.

Design, build, and support enterprise APIs and integration solutions across the full lifecycle. Provide production support, incident response, deployments, release management, documentation, and mentor junior engineers. Participate in on-call rotation and collaborate with application teams to ensure reliability, scalability, and performance of integration platforms.

Lead enterprise architecture and technical product ownership for Microsoft ecosystem (M365, Power Platform, Azure, Foundry). Define platforms, guardrails, and roadmaps to operationalize GenAI and LLM solutions, collaborate with engineering and business stakeholders, and ensure scalable, secure, production-ready AI capabilities aligned to enterprise strategy.

Maintain and modernize enterprise applications for ID card processing and vendor data exchanges. Design, code, test, debug, and document software across batch, web/UI, and data services. Respond to system failures, optimize performance, mentor junior programmers, and support small-to-medium project roles including technical lead or business systems analyst.

Provide person-centered support coordination for individuals with intellectual and developmental disabilities: perform intake and assessments, develop and monitor care plans, coordinate services and employment supports, conduct face-to-face visits, collaborate with clinical teams, and travel to members' homes within Hamilton County.

Provide person-centered case management and support coordination for individuals with intellectual/developmental disabilities: conduct intake and face-to-face assessments, develop and monitor plans, coordinate services, support employment goals, collaborate with clinical/social teams, and travel to member homes within Davidson/Wilson County.

Lead enterprise customer-facing service operations for Commercial and Federal Employee programs. Define operating strategy, governance, performance standards, and transformation initiatives. Oversee senior operational leaders, ensure regulatory and contractual compliance, drive AI/automation adoption, partner with Technology/Data/Risk/Compliance, and deliver measurable improvements in service performance, efficiency, and member/provider experience.

Lead design, development, testing, deployment, and maintenance of Salesforce Health Cloud and Marketing Cloud solutions. Manage orgs, implement DevSecOps practices, integrate systems via Salesforce APIs, troubleshoot production incidents, and mentor development staff while following SDLC and Agile processes.

Lead enterprise IT procurement: source and negotiate complex technology contracts (software, SaaS, cloud, infrastructure, telecom), manage vendor relationships and renewals, drive process improvements, and collaborate with IT, Legal, Security, Privacy, Risk, and business stakeholders to deliver compliant, cost-effective outcomes.

Embed with finance teams to architect and deploy AI-enabled workflows (LLM agents, retrieval pipelines) integrating APIs and internal systems; ensure HIPAA-compliant designs, lead adoption/training, establish telemetry, and troubleshoot and optimize workflow performance.

Lead enterprise AI workflow modernization for clinical operations: discover opportunities, design and integrate automated workflows, ensure HIPAA-compliant governance, enable adoption through stakeholder engagement, training, and operational guidance, and influence long-term automation strategy.

Design, build, and maintain cross-platform React Native mobile apps for iOS and Android. Collaborate with product, design, and backend teams, integrate APIs and native features, troubleshoot distributed systems, optimize performance, and contribute to code reviews and engineering best practices.

Lead design and implementation of enterprise IGA/IAM solutions with a focus on Saviynt. Build API and connector-based provisioning, automate Joiner-Mover-Leaver processes, integrate SSO/MFA/federation, configure RBAC/SoD/certifications, and support password vaulting. Collaborate cross-functionally, participate in on-call rotation, and drive upgrades, monitoring, and automation to improve access controls and security posture.