Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
KEY RESPONSIBILITIES:
Perform checking and follow-up on campaign enquiries, ensuring responses are provided within the agreed turnaround time.
Assist in investigating campaign reward appeals and preparing supporting information for review.
Support User Acceptance Testing (UAT) for campaign-related initiatives and system enhancements.
Assist in drafting, proofreading, and reviewing campaign communication materials.
Support campaign fulfilment activities, including customer communications, reward crediting, and gift fulfilment.
Support campaign reporting, monitoring, and administrative tasks.
QUALIFICATIONS & REQUIREMENTS:
Currently pursuing a Diploma or Degree in Marketing, Business, Communications, Analytics, or a related field.
Good written and verbal communication skills.
Intermediate knowledge in Microsoft Excel and PowerPoint.
Detail-oriented, willing to learn, and able to multitask.
Good team player with a positive attitude.
Agile and adaptable in a fast-paced environment.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Skills Required
- Currently pursuing a Diploma or Degree in Marketing, Business, Communications, Analytics, or a related field
- Good written and verbal communication skills
- Intermediate knowledge of Microsoft Excel and PowerPoint
- Detail-oriented, willing to learn, and able to multitask
- Good team player with a positive attitude
- Agile and adaptable in a fast-paced environment
What We Do
In Asia and Africa, Prudential has been providing familiar, trusted financial security to people for 100 years. Today, headquartered in Hong Kong and London, we are ranked top three in 12 Asian markets with 18 million customers, around 68,000 average monthly active agents and access to over 27,000 bank branches in the region. Prudential is focused on opportunities in the most exciting growth markets in Asia and Africa. With access to over 4 billion people in both these regions, we are investing in broadening our presence and building our leadership in the life and asset management markets. We are committed to making a positive impact on our customers, our employees and our communities by delivering the best savings, health and protection solutions to people so they can get the most out of life. Visit our websites for more information Prudential plc: https://www.prudentialplc.com/ Prudence Foundation: https://www.prudentialplc.com/en/prudence-foundation
