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The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
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As a Backend Engineer on the Monetization Platform Integrations team, you'll design, build, and maintain integrations between CustomersDot and Monetization services and GitLab's enterprise applications, including Salesforce, Workato, and Zuora. You'll own robust application programming interface (API) contracts, protect data integrity across systems, and build resilient cross-platform workflows that support how customers buy, provision, and renew GitLab.
Because these integrations move financial and subscription data between systems, you'll maintain a high bar for reliability, observability, and careful rollout. You'll work closely with the monitoring and anomaly detection side of the team so every integration is observable and the team can catch failures early. We're hiring for this role at the Software Engineer and Senior Software Engineer levels.
What you’ll do- Design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise applications such as Salesforce, Workato, and Zuora.
- Define and evolve representational state transfer (REST) and GraphQL API contracts, including versioning and backward compatibility.
- Build and monitor observable, fault-tolerant integration workflows, tracking failure rates, retry success, and data-integrity incidents.
- Ensure data integrity and consistency across integrated financial and subscription systems.
- Review merge requests from other Monetization engineers and offer clear, constructive feedback.
- Work with Product, Finance, IT, Sales, and Support to translate cross-system needs into reliable integrations.
- Own projects from proposal and discussion through delivery, rollout, and production monitoring.
- Professional experience working with Ruby on Rails.
- Experience integrating with third-party or enterprise APIs, including billing, customer relationship management, or automation platforms.
- Strong API design skills, including REST, GraphQL, contracts, versioning, and backward compatibility.
- Familiarity with event-driven patterns such as webhooks and message-based streaming.
- Familiarity with PostgreSQL or similar relational databases and data integrity and governance concepts in production environments.
- Systems thinking and experience owning projects from concept through production, including proposal, execution, and monitoring.
- Ability to communicate clearly about complex technical, architectural, and organizational problems in a remote, largely asynchronous environment.
- Alignment with GitLab's values; familiarity with NATS JetStream or subscription management or billing systems, such as Zuora or Salesforce, is a plus.
GitLab's Monetization section is a cross-functional group that partners with Sales, Finance, IT, and Support to deliver secure and reliable purchasing, billing, provisioning, and utilization workflows. The Monetization section includes the Purchase, Subscription Lifecycle, Billing Engine, Platform and Infrastructure, Observability, Monitoring, and Integrations, and Compliance teams. This role is on the Monetization Platform Integrations team and reports to the Engineering Manager, Observability, Monitoring, and Integrations. We work asynchronously, with regular planning and retrospectives and a high bar for operational ownership across deployments, incident management, testing, and rollout safety.
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Skills Required
- Professional experience working with Ruby on Rails
- Experience integrating with third-party or enterprise APIs, including billing, CRM, or automation platforms
- Strong API design skills including REST, GraphQL, contracts, versioning, and backward compatibility
- Familiarity with event-driven patterns such as webhooks and message-based streaming
- Familiarity with PostgreSQL or similar relational databases and data integrity/governance in production
- Systems thinking and experience owning projects from concept through production, including monitoring
- Ability to communicate clearly about complex technical, architectural, and organizational problems in a remote asynchronous environment
- Familiarity with NATS JetStream or subscription management/billing systems such as Zuora or Salesforce
What the Team is Saying
GitLab Compensation & Benefits Highlights
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Leave & Time Off Breadth — Flexible Paid Time Off is documented with guidance encouraging at least 25 days per year and permitting up to 25 consecutive calendar days. Additional time-away types (e.g., sick time, bereavement, and leaves) are centrally documented for straightforward access.
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Parental & Family Support — Paid parental leave provides 16 weeks for birth or adoption, complemented by return-to-work resources and tools like Parentaly and coordinated leave administration via Tilt in the U.S. Caregiving support such as backup care and tutoring through Vivvi is also available.
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Healthcare Strength — Medical, dental, and vision coverage (Cigna nationwide and Kaiser in some states) are paired with company-paid life and disability insurance and robust mental-health support via Modern Health. A global wellness platform and EAP resources broaden preventive and behavioral health support.
GitLab Insights
What We Do
GitLab is the Intelligent Orchestration Platform where software teams and their AI agents stay in flow to amplify their capacity for innovation. Together, they automate repetitive tasks to plan, build, secure, test, deploy and maintain software. With GitLab, software teams spend less time on coordination overhead and more time on the next big idea. What started in 2011 as an open source project to help one team of programmers collaborate is now the intelligent orchestration platform millions of people use to deliver software faster, more efficiently, while strengthening security and compliance. Since the beginning, we've been firm believers in remote work, open source, DevSecOps, and iteration. We get up and log on in the morning to work alongside the GitLab community to deliver new innovations every month that help teams and their AI agents ship great code faster.
Why Work With Us
GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Co-create the future with us as we build technology that transforms how the world develops software.
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