Intelisys: Supplier Business Manager

Summary:
The Supplier Business Manager I is responsible for managing the relationship and driving results with assigned Core, Hi-Po, New, and/or Strategic Supplier(s) in the Intelisys portfolio. The Supplier Business Manager acts as a primary point of contact for assigned Supplier(s) to share information and works closely with Sales, Support, Marketing, and Supplier representatives to ensure positive working relationships and growth within assigned Supplier(s). The ideal candidate has at least 4 years of corporate work experience, ideally in telecom/technology fields and knowledgeable with SaaS and recurring revenue models.

Essential Job Duties:

• Proactive Sales Management:
  • Understand and become the subject matter expert in assigned Supplier(s) and the technology stack(s) in which they reside. Deeply understand the supplier landscape within that category, develop and shape the strategy in that category, and recommend additional Supplier(s) to onboard.
  • Maximize profitability for assigned Suppliers, including communicating, tracking, and creating programs to maximize available supplier bonuses.
  • Act as an escalation point for assigned Supplier(s) on any Supplier-related issues.
  • Responsible for creation, execution, and on-going monitoring of assigned Supplier business plans.
  • Secure funding for Intelisys strategic go-to-market initiatives from assigned Supplier(s).
  • Maintain high profile within assigned Supplier(s) to further mutual business relationships.
  • Understand the competitive landscape and value proposition of the technology solutions channel.
  • Monitor active pipeline, recruiting, and performance goals for assigned Supplier(s).
• Relationship Management:
  • Facilitate assigned Supplier relationships throughout Supplier lifecycle, including onboarding of new Supplier(s).
  • Serve as the primary point of contact and/or liaison between Suppliers and Intelisys team.
  • Responsible for management of all processes associated with assigned Supplier(s).
  • Responsible for ongoing support of supplier services programs and process including business reviews, bonus tracking, and forecasting.
  • Implement recurring cadence calls with Suppliers to discuss and/or track performance, market share, and feedback from Intelisys team on programs, solutions, promotions, etc.
  • Oversee the distribution of information regarding Supplier(s) promotions, announcements, incentives, etc.
  • Participate in Supplier meetings and advisory councils, if applicable.
• Event Support:
  • Responsible for the Supplier involvement and experience at Intelisys events including but not limited to: managing the selection of Supplier(s), supporting collection of materials and/or asset(s), and overseeing Supplier(s) participation
  • Attend events as the Supplier Services representative and engage with Suppliers and Sales Partners.
  • Assist Events team when necessary.
• Legal Support:
  • In-depth understanding of assigned Supplier agreements and contracts.
  • Serve as liaison with Supplier and Legal Team for all legal-related items effecting contracts and commissions.
  • Responsible for first review of new contract addendums and amendments with necessary input.
• Commission Schedule Support:
  • Understand commission schedules and be able to answer questions regarding compensation structure of assigned Suppliers(s).
  • Responsible for coordination with Legal team to create and modify commissions schedules.
• Programs:
  • Assist in the development and execution of programs designed to increase revenue and/or drive recruitment.
  • Coordinate with Supplier(s) and Intelisys team to strategically position and drive sales with assigned Supplier(s).
• Other duties as assigned

Reporting Relationships:

• Directly supervised by Director, Supplier Services
• Regular interactions with Suppliers, Sales, Support, Commissions, Finance, Marketing, Sales Partners, and Executives

Requirements:

• College degree or minimum of 4 years of work experience.
• A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.
• Ability to motivate and influence others and foster sound relationships is necessary.
• Strong verbal and written communication skills and effective public speaking skills.
• Excellent organizational, follow-up, and time management skills.
• Ability to assimilate, summarize, and relay relevant information effectively.
• Ability to make independent judgment calls based on procedures and policies.
• Ability to problem solve based on a grasp of internal practices and precedents.
• Ability to work within a cooperative team environment as well as perform assignments autonomously.
• Superior proficiency in computer usage, the Internet, and the Microsoft Office suite of applications. Must have the ability to learn industry-specific software programs.

Preferred:

• College degree in a business or communications related program
• Technology sales/marketing or similar corporate work experience
• Project management experience
• SAP or other ERP system experience
• Salesforce experience

Physical Requirements:

• Ability to sit or stand at a computer terminal for long periods of time.
• Ability to work in a hybrid environment, combining remote and in-office attendance designated for this position.
• Ability to travel up to 10% of the time
• Ability to lift up to 25 pounds.

Compensation:

Base Range : $38,400 - $60,000 and total compensation range $48,000 - $75,000

Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. 

For non-sales roles and sales roles with a variable component, total compensation reflects both a base salary and variable targets.

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision.  Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire).   In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO.  ScanSource also celebrates 10 paid company holidays.

ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F