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About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
The company may (in its absolute discretion) require you to perform duties which may fall outside of your job title and/or job description or to perform any other reasonable and lawful duties.
Responsibilities:
Assist merchants and their developers with Integration and technical related queries
- Support our own internal teams with escalated queries
- Assist our Customer Service, Sales and Onboarding departments with consultations and customer engagements
- Manage Integration projects for Enterprise merchants – Being the main technical point of contact to advise on all Integration related queries throughout the integration process
- Create Integration documents detailing Enterprise Merchant integrations
- Join meetings with merchants and their developers when required - Troubleshooting and configuration assistance
Use our own sandbox environment and testing tools to help troubleshoot integration and technical issues merchants require assistance with
- Submit Knowledge Base items monthly - Internal and external Knowledge Base
- Plugin testing and troubleshooting
Minimum qualifications:
- HTML knowledge, essential
- Experience with either PostMan, Chrome Developer Tools or FileZilla
- Highly computer literate, especially with regards to internet matters
- Solid knowledge of eCommerce, Payments and transacting online (online shopping, internet banking)
- Proficient in written and spoken English
- Helpful, willing and friendly attitude
- High level of professionalism and work ethic
- The ability to self-manage
A natural curiosity of anything technical and how to solve those issues (if you do not know the answer, you will persist, do research and help the customer to the very end)
- Experience in Customer Service, a bonus
- Understanding PHP (or any other programming language) a bonus
- Experience integrating with any payment gateway, a great bonus
- Diploma/degree/course in any computer-related field, a bonus
Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
Skills Required
- HTML knowledge
- Experience with at least one of Postman, Chrome Developer Tools, or FileZilla
- High computer literacy, particularly with internet-related technologies
- Solid knowledge of eCommerce, payments, and online transactions
- Proficiency in written and spoken English
- Helpful, willing, and friendly attitude
- High level of professionalism and work ethic
- Ability to self-manage
- Technical curiosity and persistence in researching and resolving issues
- Customer service experience
- Understanding of PHP or another programming language
- Experience integrating with a payment gateway
- Diploma, degree, or course in a computer-related field
NI (National Instruments) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NI (National Instruments) and has not been reviewed or approved by NI (National Instruments).
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Healthcare Strength — Health coverage including medical, dental, vision, and mental-health support is prominently featured in company materials and workplace listings, and feedback suggests these benefits are a consistent strong point.
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Retirement Support — Retirement programs such as a 401(k) and profit sharing are repeatedly highlighted as part of the total rewards, and feedback suggests these offerings provide solid long-term support.
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Parental & Family Support — Paid family and parental leave are described as part of a comprehensive package, and feedback suggests these leave benefits contribute positively to the overall experience.
NI (National Instruments) Insights
What We Do
At NI, we Engineer Ambitiously. We celebrate creative problem solving. And we take our customer relationships to heart. We believe in the power and potential of making connections—between people, ideas, and technology. In fact, connection is central to everything we do. We constantly challenge ourselves to find those connections because that’s what creates a path forward. This means bringing the right people together to build solutions that make a difference. It means combining fresh perspectives with new technologies to turn your vision into reality. For more than four decades, we’ve set the standard in automated test and automated measurement systems. We’re proud to partner with the talented engineers and enterprises using our systems to solve the world’s most pressing technology challenges and build better businesses. From data and automation to research and validation, our tailored, software-connected approach is rooted in helping you engineer what’s next. As your trusted partner, we’re committed to helping you set your goals higher and reach them sooner. We’re here for you, for each other, and for the next generation of innovators who think bigger, aim higher, and go faster. Let’s Engineer Ambitiously.
