The Integration Manager is responsible for overseeing the complete lifecycle of system integrations—planning, execution, monitoring, and continuous improvement. This role ensures seamless coordination between internal teams and external partners to deliver successful, timely integrations with a strong focus on quality and risk management.
What You'll Do
Integration Lifecycle Management:
Understand each step of the integration process in depth and define clear requirements to guide the integration lifecycle from design through to production.Project Coordination:
Plan and manage integration projects end-to-end, ensuring on-time delivery and alignment with customer expectations.Continuous Improvement:
Drive the implementation of best practices and process optimizations to enhance integration efficiency and product quality.Issue & Change Management:
Analyze, resolve, and track issues and change requests, proactively identifying and mitigating risks.Delivery Oversight:
Monitor deliverables daily, identify critical issues, and address obstacles that could impact the project timeline or quality.Client Relationship Management:
Serve as the primary technical point of contact for the customer, managing expectations and handling escalations effectively throughout the project lifecycle.Stakeholder Engagement:
Build and maintain strong relationships with customer technical teams, end users, and internal stakeholders.Customer Communication:
Lead regular meetings (weekly/monthly) with customers to review open issues, share performance updates, and ensure alignment.Incident Support:
Support high-severity incident handling and assist with urgent issue resolution when required.Documentation:
Create and maintain accurate, up-to-date integration documentation to support transparency and knowledge sharing.
What We're Looking For
Strong troubleshooting and problem-solving skills.
Hands-on experience with complex, integrated systems.
Ability to manage multiple projects simultaneously within a matrix environment.
Technical experience with tools and platforms such as:
Jira, Confluence, Postman
MongoDB filtering and MSSQL queries
Solid understanding of API technologies including:
HTTP methods, payload formats, communication protocols, encryption, and authorization mechanisms
Basic networking knowledge, including:
TCP/IP, HTTP, DNS, SSL, firewalls, proxies, load balancers, and web applications
Systems and infrastructure orientation, particularly in networking and databases (SQL).
Prior experience in the iGaming industry is a strong advantage.
Fluency in English (spoken and written) is essential.
Company Summary
Aristocrat Interactive
Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).
About Aristocrat
Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
Travel Expectations
NoneAdditional Information
Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Similar Jobs
.png)
What We Do
Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 6500 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day. Come and join us – let’s play!
Why Work With Us
Individually we’re great, but together we’re brilliant. Our employees are the beating heart of our business and we attract the best people in the industry thanks to our unique and inspiring culture. Come and join the team and help bring joy to life through the power of play.
Gallery
