GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionResponsibilities:
•Work performed is in El Paso, TX.
•Collaborate and partner with Project Manager and Field Engineer to test, validate and preconfigure devices prior to arrival onsite.
•Use technical knowledge to customize clients' solution after an initial purchase of hardware or software.
•Function as co-lead; develop and maintain strong relationships and frequent communications with project managers and field engineers to proactively identify customer needs, ensure resolution, proper follow-up, and ongoing customer satisfaction.
•Mentoring and coaching local FE with accelerated learning thru the Install Cart program.
•Responsible for prompt administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, and technical project plans.
•Manage vendor services as needed.
•Provide instruction to personnel on equipment operation, diagnostics, effective use, and repair.
•Supports engineering new product releases
•Support process improvement and lean initiatives to improve and grow install cart program.
•Expected travel minimum 20%
Qualifications:Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 4 or more years of experience servicing electronic equipment or networking solutions.
Experience with Web applications as well as Microsoft suite of products.
The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
4+ years of experience in installing and configuring network equipment or patient monitoring
1+ year of demonstrated leadership experience
Demonstrated experience implementing disaster recovery procedures
Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
Special Physical Requirements:
Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time. Candidate must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity. Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
Quality-Specific Goals:
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Meet Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
Complete all planned Quality, EHS & Compliance
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Skills Required
- Associate's or Bachelor's degree in Electrical, Biomedical, Mechanical Engineering, or related field
- Equivalent military education
- Participant in GEHC Biomed/FE Services Internship or Military Externship program
- High School Diploma or GED and 4+ years servicing electronic equipment or networking solutions
- Experience with Web applications
- Proficiency with Microsoft suite (Office)
- Compliance with GEHC standard background check and post-offer drug test
- Ability to meet customer access policies (required immunizations, additional drug/background checks)
- Ability to lift, carry, push, and pull up to 35 lbs and perform physical tasks (bending, climbing, reaching)
- Work performed on-site in El Paso, TX
- Expected travel minimum 20%
- 4+ years installing/configuring network equipment or patient monitoring systems
- 1+ year demonstrated leadership experience
- Experience implementing disaster recovery procedures
- Knowledge of security and networking best practices
GE Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GE Healthcare and has not been reviewed or approved by GE Healthcare.
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Healthcare Strength — Healthcare coverage is portrayed as comprehensive, including medical, dental, and vision options with HSA-eligible choices and preventive care coverage. Mental health and well-being support programs are also emphasized as part of the overall package.
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Retirement Support — Retirement support is described as meaningful, with a 401(k) match and additional programs such as student-loan matching in some descriptions. Legacy pension and retiree medical obligations for certain closed groups also signal continued support for long-tenured populations.
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Strong & Reliable Incentives — Variable and role-linked earning opportunities appear attractive in some job families, including high on-target earnings potential in certain sales roles. Additional role-based perks like company cars and travel-related reimbursements further increase the perceived value of total rewards in those positions.
GE Healthcare Insights
What We Do
Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.
