The Insights Director serves as a strategic contributor to the insights team, delivering exceptional value to customers through advanced data analysis, storytelling, and cross-functional collaboration. While not a people manager, this role requires leadership in project ownership, customer success alignment, and strategic thinking to support customers' business goals and elevate the company's offerings.
Key Responsibilities:
Partner closely with customers to understand their business objectives and challenges, delivering tailored, data-driven insights that demonstrate the value of brand lift studies and media measurement.
Actively contribute to the health of client relationships by providing proactive recommendations and addressing potential challenges with strategic solutions.
Support key customers through regular check-ins and ensure insights align with both immediate campaign needs and long-term strategies.
Analyze and interpret complex datasets, identifying trends across campaigns, media lanes, and historical performance to provide actionable insights.
Craft compelling narratives that connect brand lift performance to customer goals, threading the story across campaigns and measurement periods to foster a holistic understanding.
Collaborate with cross-functional teams to align insights with broader company initiatives and contribute to process improvements.
Independently lead high-impact projects, ensuring timely delivery and exceptional quality of insights.
Take ownership of initiatives that optimize workflows, enhance customer engagement, or expand the impact of insights on strategic decision-making.
Serve as a thought leader in customer presentations, advocating for insights-driven approaches to campaign optimization and business growth.
Work collaboratively with internal teams, including customer success, sales, marketing, and product, to align on objectives and deliver seamless customer experiences.
Actively participate in knowledge-sharing initiatives, contributing to team growth and fostering a culture of continuous improvement.
What you bring to the role:
Strong expertise in data analysis, storytelling, and connecting insights to business outcomes.
Proven ability to work collaboratively with cross-functional teams and build strong customer relationships.
Experience leading complex projects with minimal oversight, demonstrating a proactive and solution-oriented approach.
Exceptional communication and presentation skills, with a talent for delivering clear and impactful insights to customers.
Preferred Skills:
Deep understanding of brand lift studies, media measurement, and cross-media trends.
Strong strategic thinking and ability to connect insights to broader business objectives.
Adept at managing multiple priorities and delivering results in a fast-paced environment.
This role provides a critical bridge between strategic insights and customer success, empowering the company to deliver unmatched value to its clients.
Top Skills
What the Team is Saying
What We Do
DISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions. Founded in 2015 and headquartered in Los Angeles, DISQO is recognized as a hyper-growth tech startup and one of the best places to work in the US, with more than 270 team members globally. Follow @DISQO on LinkedIn and Twitter/X.
Why Work With Us
At DISQO, we don’t just hire talent—we champion it. We unlock potential, fuel growth, and raise the bar. Our culture thrives on curiosity, creativity, and courage. Respect is non-negotiable, collaboration is instinctive, and impact is expected. Here, you grow, lead, and redefine what’s possible.
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DISQO Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In 2023, we implemented a structured hybrid model for employees who live within 50 miles of any of our physical offices (Glendale, CA/New York, NY/Yerevan, Armenia). All other employees are encouraged to visit offices.
