Inside Solutions Advisor (Outbound), Cox Business

Posted Yesterday
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Phoenix, AZ
Hybrid
17-25
Senior level
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Empowering people today to build a better future for the next generation.
The Role
As an Inside Solutions Advisor, you'll engage existing customers, drive renewals, troubleshoot issues, and collaborate with internal teams to enhance customer loyalty and revenue. Emphasizing relationship-building and sales strategy, you'll create proposals and negotiate terms to ensure client satisfaction and business results.
Summary Generated by Built In
As an Inside Solutions Advisor at Cox, you'll be the bridge that brings it all together. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. As part of our team, you'll empower businesses with these transformative tools, helping them thrive in an ever-evolving digital landscape.
Job Description
Imagine building relationships rooted in trust, authenticity and impact - connections that help businesses grow and people thrive. Sound like your kind of work?
As an Inside Solutions Advisor at Cox, you'll be the bridge that brings it all together. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies. As part of our team, you'll empower businesses with these transformative tools, helping them thrive in an ever-evolving digital landscape.
Ready to make a difference? Let's talk!
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
  • A competitive salary and top-notch bonus/incentive plans.
  • A pro-sales culture that honors what salespeople (like you!) contribute to our success.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • A true team environment, with 3 days of real-life collaboration in the office.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

What You'll Do
You'll nurture relationships, drive renewals and ensure customer loyalty. When customers are at risk of leaving, you'll demonstrate the value of staying with Cox Business. Here's how you'll make an impact:
  • Engaging with existing customers to renew contracts, identifying new revenue opportunities and upselling solutions like telephony, data, wireless, video and more.
  • Developing strategic account plans to maintain and grow Cox Business's presence within existing accounts.
  • Troubleshooting and resolving service, pricing and technical issues by understanding customers' unique communication needs.
  • Collaborating with sales engineers and support teams to provide tailored solutions and address service or installation concerns.
  • Creating compelling proposals and presentations for additional products and services.
  • Negotiating pricing, promotions and contract terms to meet client needs while driving business results.
  • Partnering with internal teams to solve problems and ensure a seamless customer experience throughout the sales cycle.
  • Sharing customer feedback with the marketing team to refine strategies and enhance offerings.

Who You Are
Ambitious, determined and relationship-focused, you've proven your skills in sales and value both success and work-life balance. Here's what else you bring to the table:
Minimum:
  • 7 years of experience in a related field, or a high school diploma/GED with 5 years of experience; or an associate degree, bachelor's degree or certification in a related discipline with 3 years of work experience.
  • Sales experience with a proven track record of meeting quotas.
  • Proficiency with computers and common business software.

Preferred:
  • 1 year of experience in the communications industry or with a major communications equipment vendor.
  • 1 year of B2B field sales experience, including meeting quotas and warm calling.
  • Knowledge of local market and contacts.

USD 17.02 - 25.48 per hour
Compensation:
Hourly pay rate is $17.02 - $25.48/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Top Skills

Business Software
Sales Software

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The Company
HQ: Atlanta, GA
50,000 Employees
Year Founded: 1898

What We Do

For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.

Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.

As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.

Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.

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About our Teams

Cox Enterprises Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.

Typical time on-site: Flexible
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