Inside Sales Unit Manager - Achieve Personal Loans

Reposted 15 Days Ago
Be an Early Applicant
Tempe, AZ
Hybrid
100K-145K Annually
Mid level
Fintech • Professional Services • Sales • Financial Services
We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions.
The Role
The Inside Sales Unit Manager provides guidance to Loan Consultants in selling personal loans, focusing on training, coaching, and performance management within a call center setting.
Summary Generated by Built In
Job Description
Empower People. Lead a High-Performing Team. Shape the Future of Digital Finance.
Step into a role where your leadership directly changes lives. As an Inside Sales Unit Manager, you'll guide a team of high-energy Loan Consultants who help everyday people move from simply getting by to truly thriving through Achieve's innovative digital personal finance solutions.
If you're driven by coaching others, energized by fast-paced environments, and excited to make an impact, this is your chance to lead a team that wins-together.
Why You'll Love This Role
  • Lead with purpose: Your coaching and strategy directly shape your team's success and the financial well-being of our members.
  • Grow with us: You'll own special projects, develop reporting insights, and influence key sales initiatives.
  • Sharpen your expertise: After training, you'll spend time stepping into the Loan Consultant role so you fully understand how to best coach and elevate your team.
  • Flexibility: Enjoy work-from-home/hybrid options if you're located in the greater Phoenix, AZ area.

Schedule & Training
  • Shifts: Tuesday-Saturday or Sunday-Thursday
  • Training: Monday-Friday, 8am-5pm for the first 4 weeks, plus 30-60 days in the Loan Consultant role for hands-on learning (some in-office time required)
  • Hours: 8-hour shift between 6am-8pm Arizona time

Compensation
Total on-target earnings: $100,000-$145,000+ (This reflects a base salary + monthly bonus)
Plus a full benefits package.
Your performance and team success directly fuel your earning potential.
What You'll Do
  • Drive key sales initiatives: introduce new processes, underwriting criteria, sales techniques, and departmental updates
  • Inspire and elevate your team through ongoing training, coaching, and performance feedback
  • Support onboarding and development of new hires
  • Ensure your team consistently hits Unit Quotas, Close Rates, and QA standards
  • Set the tone by modeling excellent pipeline management and call volume expectations

Qualifications
What You'll Bring
  • 4+ years of inside sales management experience (call center experience strongly preferred)
  • Ability to work evenings and at least one weekend day
  • A proactive, motivating leadership style with strong communication and organizational skills
  • Proficiency in Microsoft and Google suite
  • A talent for building strong partnerships across teams and communicating expectations clearly
  • Ability to juggle multiple projects while staying focused and organized

If you're a passionate sales leader ready to develop talent, optimize performance, and make a meaningful impact-we'd love to meet you.
Additional Information
Achieve well-being with:
  • Hybrid and remote work opportunities for certain roles
  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off, as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program, physical and mental health wellness programs and fitness discounts
  • Up to $5,250 paid back to you on eligible education expenses
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future.
At Achieve, we're changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 2,500 employees in mainly hybrid jobs with some remote opportunities available for certain roles across the United States with hubs in Arizona, California, and Texas. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.
Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.
All your information will be kept confidential according to EEO guidelines.
Company Description
Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Top Skills

Excel
Microsoft Outlook
Microsoft Word

What the Team is Saying

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The Company
HQ: San Mateo, CA
2,231 Employees
Year Founded: 2002

What We Do

Formally known as Freedom Financial Network, Achieve launched in 2022 as the leading digital personal finance company helping everyday people get on, and stay on, the path to a better financial future. Achieve delivers personalized financial solutions for real people through intelligent technology and an empathetic human touch. From the single parent trying to buy a home to the overworked employee drowning in debt, we provide innovative solutions, budgeting tools, and education to help them move from surviving to thriving. We put our members first by coaching them through their financial health journey to understand what’s working for them and what’s not. Our tailored approach is designed to meet everyone where they are in life because they’re more than just a credit score.

Our people make the biggest difference. With more than 2,200 teammates between California, Arizona, Florida, and Texas, everyone collaborates together to make an impact towards our mission; to empower everyday people to move forward on a path to a better financial future.

We’re committed to fostering an environment where everyone can belong, while giving their true authentic selves a place to shine. Whether you’re in sales, member support, engineering, product design, IT or any of our other exciting roles, you’ll join a team passionate about serving our members and embracing our core values every day:

Care (For everyone)
Get Better (Every day)
Act With Integrity (Every time)
Collaborate (With everyone)

Why Work With Us

The technology we are building has real human impact to positively change the trajectory of millions of American families living with the crippling weight of consumer debt. Our growing teams are determined to get better every day through open collaboration and genuine family-like care for the whole person—engineers are never lost in the shuffle.

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About our Teams

Achieve Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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HQSan Mateo, CA
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Dallas, TX
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Tempe, AZ
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