Inside Sales Representative

Reposted 10 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
In-Office
Senior level
Big Data • Cloud • Hardware • Software • App development
WWT makes a new world happen.
The Role
The Inside Sales Representative will manage customer inquiries and relationships, oversee order processing, and maintain relationships with team members and vendors, utilizing tools and knowledge of technology products.
Summary Generated by Built In
Job Summary & Responsibilities

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!


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Preferred Qualifications
About the job

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With more than 12,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Responsibilities Include

  • Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
  • Strong customer service experience & Cisco estimates
  • Proactively build and maintain a strong working relationship with ISR team
  • Proactively build and maintain a strong working knowledge of strategic OEM products and services
  • In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
  • Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
  • Proactively leverage product promotions and rebate incentives
  • Ability to recognize an opportunity to upsell or attach services
  • Proactively create, maintain, and provide detailed quote and order management reports to key stakeholders

Personal Attributes

  • Ability to build and maintain strong relationships both inside and outside the organization
  • Excellent communication skills
  • Strong organizational skills
  • Capability to multi-task, respond to change, and adapt accordingly
  • Perform duties with accuracy and with strong degree of urgency
  • Ability to prioritize and perform work in a timely manner
  • Team Player
  • Quick Learner

Qualifications

  • B.A., Business, Finance or other related field or equivalent work experience within the IT industry
  • Minimum 5+ years of sales and or sales support/operations experience in the information Technology industry.
  • Minimum 5+ years’ experience in global business.
  • Candidates with prior experience of creating CISCO HW BOMs on CCW
  • Candidates with good interpersonal experience.
  • Excellent vendor/customer relationship development skills.
  • Excellent business analysis capabilities and experience.
  • Ability to analyze reports as a basis for making business decisions.
  • Proficient PC skills (Microsoft Word, Excel).
  • Ability to work independently and/or with a team with minimal supervision.
  • Ability to manage multiple tasks simultaneously.
  • Must be the subject matter expert concerning daily processes and procedures.

Skills Required

  • B.A., Business, Finance or other related field or equivalent work experience within the IT industry
  • Minimum 5+ years of sales and or sales support/operations experience in the information Technology industry
  • Minimum 5+ years' experience in global business
  • Candidates with prior experience of creating CISCO HW BOMs on CCW
  • Excellent vendor/customer relationship development skills
  • Proficient PC skills (Microsoft Word, Excel)

World Wide Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about World Wide Technology and has not been reviewed or approved by World Wide Technology.

  • Healthcare Strength Health insurance is considered excellent and affordable, with bundled medical, dental, and vision coverage that reduces out-of-pocket costs. Wellness programs and an Employee Assistance Program further enhance access to care.
  • Leave & Time Off Breadth Generous paid time off grows with tenure, alongside paid sick days and holidays. Parental and military leave are also provided.
  • Retirement Support Financial benefits include profit sharing and a 401(k) with company matching, complemented by life and disability insurance and tuition reimbursement. These elements strengthen total rewards beyond base salary.

World Wide Technology Insights

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The Company
HQ: Maryland Heights, MO
9,000 Employees
Year Founded: 1990

What We Do

World Wide Technology is a systems integrator, provides information technology and supply chain solutions. Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!

Why Work With Us

Our extensive partnership with best in class technology companies, coupled with our strong culture allow for world class delivery of transformative business solutions driven by IT.

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