Inside Sales Representative

Posted Yesterday
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Silverwater, New South Wales, AUS
Hybrid
Mid level
Hardware
The Role
Serve as primary inside-sales contact for integrator customers: handle inbound enquiries, process and monitor orders, coordinate fulfilment, support quoting, recommend product solutions, drive upsell/cross-sell, and collaborate with sales, operations, inventory, and suppliers to resolve issues and deliver outcomes.
Summary Generated by Built In

Inside Sales – Security Solutions

  • Sydney based 
  • Anixter Australia

We’re looking for a proactive, customer‑focused Inside Sales Representative to join our collaborative team delivering B2B Security, Networking, Datacom, and Telecom product solutions. 

This role supports our Security Solutions customer base and product portfolio. 

If you’re energised by customer interaction, enjoy being busy, and get satisfaction from making things happen, this role is made for you.

Why This Role Matters

As a key point of contact for integrator customers, you’ll support our Outside Sales team to manage day-to-day customer needs, provide product solutions, and a seamless customer experience. 

Your ability to handle enquiries, resolve supply challenges, and spot opportunities strengthens relationships and supports revenue growth.

What You’ll Do

  • Customer Enquiries: Handle inbound calls and emails with prompt, accurate support.
  • Order Management: Create and process orders with high accuracy.
  • Fulfilment Coordination: Verify orders, manage fulfilment, and communicate stock, lead times, and delivery updates.
  • Product & Solution Selling: Recommend products and alternatives that meet customer needs, while driving upsell and cross‑sell opportunities.
  • Value‑Added Services: Promote Wesco Anixter’s supply chain service offerings, including kitting and project staging
  • Quoting: Support Outside Sales to prepare, issue, and follow up on quotations.
  • Order Status Management: Monitor open orders, backorders, and expediting requirements.
  • Internal Collaboration: Work with outside sales, operations, technology support, inventory, and suppliers to resolve issues and deliver outcomes.

What You Bring

  • Strong phone presence with the ability to sell
  •  Excellent written and verbal communication skills
  • Experience in a fast‑paced customer service or inside sales environment
  • Technical aptitude with a willingness to learn products, system design, and solutions
  • Excellent administration and organisational skills
  •  Inside Sales or relevant experience in a technology/wholesale distribution environment (highly regarded)

What We Offer

  • Career progression within a transformative Fortune 200 organisation
  • Competitive salary, commission structure, and rewards programs
  • Employee Assistance and Referral Programs
  • Supportive, inclusive, and collaborative team culture
  • Ongoing learning and development opportunities
  • An exciting, fast‑evolving industry, driven by global technology trends, digitalisation, and innovation

Wesco Anixter

We build, connect, power, and protect the world.

Wesco Anixter represents the international go‑to‑market brand of Wesco, enabling us to combine the scale and resources of a global company with strong local knowledge and in‑country expertise.

Across ANZ, our footprint includes entities spanning commercial sales and services, a security branch network, and a leading manufacturer of unified video, access and security systems. This role sits within the Anixter Australia entity, which employs more than 100 people across five locations. We pride ourselves on delivering industry‑leading customer support, products, and services across wire and cable, networking and communications, data centre, and security solutions.

About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.  ​

Learn more about Working at Wesco here and apply online today!​

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

Skills Required

  • Strong phone presence with the ability to sell
  • Excellent written and verbal communication skills
  • Experience in a fast-paced customer service or inside sales environment
  • Technical aptitude and willingness to learn products, system design, and solutions
  • Excellent administration and organisational skills
  • Inside Sales or relevant experience in a technology/wholesale distribution environment

WESCO International Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WESCO International and has not been reviewed or approved by WESCO International.

  • Retirement Support Feedback suggests the 401(k) with company match is a relative strong point and is consistently part of the package. Retirement offerings are frequently cited as a solid element within the total rewards.
  • Leave & Time Off Breadth Feedback suggests PTO policies are favorable, including self‑managed or generous banks in some roles along with paid holidays. Paid parental leave and related time‑off options add to the perceived strength of leave benefits.
  • Flexible Benefits Feedback suggests employees have meaningful choice through medical plan options with HSA/FSA alongside ancillary programs like EAP, discounts, and supplemental coverages. The breadth of selectable add‑ons supports tailoring benefits to individual needs.

WESCO International Insights

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The Company
Pittsburgh, PA
10,264 Employees

What We Do

At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With nearly 1.5 million products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company. Headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company with 2022 net sales of $21.4 billion.

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