Inside Sales Representative (Singapore)

Posted 12 Days Ago
Be an Early Applicant
Singapore, SGP
Hybrid
Entry level
Productivity • Professional Services • Software • Design
Figma is a design platform for teams who build products together.
The Role
Manage existing customer accounts, communicate platform and pricing information, qualify inbound sales requests, close subscription expansions and renewals, process billing changes, and collaborate with Sales, Support, Billing, Order Management, and Marketing. The role is designed to build foundational SaaS sales expertise and support progression toward senior inside sales and account executive positions.
Summary Generated by Built In

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. Ultimately, this experience will help you serve customers efficiently and support your own career development in Tech SaaS Sales. 

This is a full time role that will be held from our Singapore hub.

What you'll do at Figma:
  • Communicate with existing customer accounts about Figma’s platform and pricing 
  • Close inbound sales requests for expanding subscription (Adding products and licenses to existing account, upgrading to Enterprise Plan)
  • Manage inbound billing requests, such as processing renewals and changing payment term/method
  • Close targeted outbound account renewals 
  • Qualify and handle inbound sales requests
  • Collaborate closely with cross functional partners like Sales, Support, Billing, and Marketing
We’d love to hear from you if you have:
  • Desire to build career in Sales - ultimately working towards Senior Inside Sales Rep and AE roles at Figma 
  • Proficient organizational and time-management abilities, and proven track record of prioritizing by urgency/impact of tasks
  • Strong technical aptitude with ability to learn new products, processes, and policies as we go 
  • Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
  • Proven ability to initiate tasks independently and adapt swiftly to feedback
While it’s not required, it’s an added plus if you also have:
  • B2B SaaS experience 
  • Customer-facing Sales/Support experience 

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews 

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Skills Required

  • Desire to build a career in sales
  • Strong organizational and time-management abilities
  • Proven ability to prioritize tasks by urgency and impact
  • Strong technical aptitude and ability to learn new products, processes, and policies
  • Curiosity and commitment to ongoing learning
  • Adaptability and comfort navigating frequent change
  • High achievement orientation and strong self-motivation
  • Proven ability to initiate tasks independently
  • Ability to adapt swiftly to feedback
  • B2B SaaS experience
  • Customer-facing sales or support experience

Figma Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Figma and has not been reviewed or approved by Figma.

  • Leave & Time Off Breadth Time off is described as generous, with company recharge days and strong PTO and sick leave programs highlighted across sources. This breadth of leave is repeatedly called out as a core strength of the package.
  • Healthcare Strength Health benefits cover medical, dental, and vision, and are consistently presented as robust in employer materials and third‑party summaries. Coverage quality is noted as a standout element of the overall offering.
  • Parental & Family Support Parental leave and fertility support are emphasized as core parts of the package. These family-focused benefits are frequently referenced as notable positives.

Figma Insights

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The Company
HQ: San Francisco, CA
1,000 Employees
Year Founded: 2012

What We Do

Born on the Web, Figma helps teams create, share, test, and ship better designs from start to finish. Companies like Microsoft, Google, and Slack use Figma to boost creative productivity while keeping everyone on the same page.

Why Work With Us

We’re multiplayer people who live by our values, celebrate our differences, and care deeply about each other and our users. Making design accessible to all is a lofty goal. We’re just getting started and could use your help—join us!

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