Inside Sales Representative (Manager), French Speaker

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Join us in creating a future beyond fossils!

We are now looking for an Inside Sales Representative (Manager), French Speaker to join our UPM Raflatac team in UPM Business HUB Wrocław, Poland.

Greetings from your future manager

UPM Raflatac is in search of skilled professionals to join our Inside Sales team, where you will play a vital role in driving revenue and building solid customer relationships. If you are a self-motivated professional with a knack for sales and possess excellent communication skills we invite you to apply and embark on a rewarding career journey with us! - Sławek, Senior Manager, Inside Sales EMEIA.

What you will do

• Develop sales, maintain profit margin in line with the targets for the given existing customer portfolio (regular accounts)

• Responsibility to achieve or overachieve country revenue and volume sales KPIs as well as individual targets for the Inside Sales organization

• Acquire and develop new customers, maintaining relationships with the existing ones and when needed actively involve relevant parts of the organization to support them

• Effective usage of sales tools (Salesforce and other internal CRMs) to ensure all customer information is up-to-date

• Regular reporting towards direct line manager and close collaboration with country field sales manager

• Keep accounts receivables on target level and take action in case of overdue payments

• Provide product consultancy upon customers’ needs via phone/Teams/e-mail

• Gather market and business intelligence on customer needs and competitors activity

• Where required, be able to participate in industry events and exhibitions (including international travels)

• Continuous alignment to changing work environment and development of required skills and knowledge for this role

Who you are

• You are fluent in French both written and spoken, allowing smooth selling communication via phone; in addition good English is required for internal company communication

• You have min 1-3 years of previous work experience in sales or customer service, especially in selling on the phone and ideally in B-to-B environment

• You present excellent communication and team work skills

• Knowledge of the packaging or labeling industry and market or relevant commercial degree/education is considered an asset

This is what we offer to you 

• A meaningful job – We have an inspiring purpose ‘We create a future beyond fossils'. Our work is impactful and transformative. 

• A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees. 

• Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth. 

• Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Learn about our Rewarding and our Ways of working 

Additional information

The position is located in UPM Business HUB Wrocław, Poland.

We offer a hybrid working model according to EU directive on work-life balance.

The position holder will report to Senior Manager, Inside Sales EMEIA.

Please apply via the link above and attach your CV in English latest by 22.12.2024. We review applications already during the application period, and you may be contacted already before the application deadline.

For support with submitting your application, please contact HR Service Center at [email protected] or tel. +48 12 399 94 99

If you have any concerns about the recruitment and selection process, you can report those online through the UPM Report Misconduct channel using the link: https://www.upm.com/investors/governance/compliance/reportmisconduct/

UPM is a global forest industry leader with headquarters in Finland. We create renewable and responsible wood-based alternatives for fossil-based materials utilizing our expertise in engineering, innovation and digitalization. In Poland, UPM is running two factories near Wrocław, a Human Resources Service Center in Kraków and UPM Business Hub at the heart of the city of Wrocław. At the moment, the Wrocław Hub brings together over 600 professionals in customer, supplier and financial services. 

What makes us unique? The Finnish leadership culture encourages people in personal growth and self-development, and our values - trust and be trusted, achieve together, renew with courage – are visible in our everyday work. We are inspired by the limitless opportunities of the bioeconomy and we lead the way towards a future beyond fossils. Got interested? Join us on this exciting path! #growthwithUPM 

If you wish to get more insight about who we are, check out this page! 

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