United Parcel Service (UPS)

Inside Sales Executive

Posted 25 Days Ago

Be an Early Applicant

İstanbul, Fatih, İstanbul, TUR

In-Office

Junior

Logistics • 3PL: Third Party Logistics

The Role

Supports sales growth by addressing customer inquiries, pricing requests, and service issues. Maintains customer relationships, owns queries through resolution, provides updates, communicates special requirements to Sales and Operations, supports priority customers, records opportunities in TEAMS, and maintains knowledge of UPS Supply Chain Solutions products and processes.

Summary Generated by Built In

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Bachelor Degree in preferably Business Administration, Logistics,
1-2 years work/internship experience (preferably Logistics/Freight Forwarding)
Fluent in English both written and spoken,
Strong verbal communication requirement with customers via phone
Excellent command of MS-Office tools,
Excellent verbal and written communication skills. Ability to communicate effectively at all levels, both within UPS SCS and with customers,
Strong organizational, planning and time management skills and ability to deal with and follow up on multiple complex customer issues at the same time,

JOB DESCRIPTION

We are looking for a Inside Sales Executive to work at UPS- SCS Business Unit.

Work with sales resources to address customer needs and grow the business
Maintain relationships with customers by assisting them with general inquiries or pricing requests, support resolving service issues or to position additional UPS’ products and services
Maintain ownership of queries through to resolution, ensuring that the customer (and any other UPS function if required) receives regular updates at appropriate intervals
Keep Sales and Operations informed about any special customer requirements and changes
Pro-active customer service for “Must Keep” customers
Enter and maintain new opportunities in UPS system (TEAMS or successor system)
Maintain up-to-date knowledge of UPS SCS products, services and processes

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Skills Required

Bachelor’s degree
Bachelor’s degree in Business Administration or Logistics
1–2 years of work or internship experience
Experience in logistics or freight forwarding
Fluent written and spoken English
Strong verbal communication skills for customer phone interactions
Excellent command of Microsoft Office tools
Excellent verbal and written communication skills
Ability to communicate effectively with internal teams and customers
Strong organizational, planning, and time-management skills
Ability to manage and follow up on multiple complex customer issues simultaneously

United Parcel Service (UPS) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Parcel Service (UPS) and has not been reviewed or approved by United Parcel Service (UPS).

Affordable Benefits — Full- and part-time Teamsters-represented employees typically receive $0-premium healthcare with low or no copays, with UPS emphasizing parity for part-timers. The current contract and company materials position this low-cost coverage as a core, industry-leading element of total compensation.
Retirement Support — Union employees participate in employer-funded defined-benefit pension plans, with increased health and welfare/pension contributions outlined through 2028. Non-union U.S. employees receive UPS retirement contributions of roughly 5%–8% of pay into the 401(k) Savings Plan based on service.
Pay Growth & Progression — The 2023–2028 UPS–Teamsters agreement delivers scheduled general wage increases (e.g., $2.75 in 2023 and $7.50 over the deal) and raises the part-time starting rate to around $21/hour. The agreement also eliminates a two-tier driver classification and clarifies progressions, supporting predictable earnings growth.