Jobs at United Parcel Service (UPS)

Develops new business and retains existing accounts to achieve profitable UPS revenue growth. Analyzes customer supply chain needs, creates appropriate solutions, and responds promptly to customer requests within the assigned non-countrywide customer segment.

Performs in-person pre-boarding and onboarding activities, including I-9 validation, tax and union documentation, background checks, drug screening, biometrics, fingerprinting, and scheduling. Maintains bid lists, hiring ratios, driver qualification files, and internal candidate records. Coordinates driver onboarding and compliance processes, validates hiring plans, handles confidential information, and identifies process inefficiencies for improvement. Requires HR experience, strong organizational and communication skills, Microsoft Office proficiency, and travel between locations.

Achieve assigned sales targets by generating profitable revenue growth, developing new business, and retaining existing accounts. Analyze customer supply chain needs, create tailored solutions, and respond promptly to customer requests within the assigned account segment.

Manage a large portfolio of smaller business accounts, serving as the primary contact, resolving routine issues, coordinating with internal teams, and improving customer satisfaction and retention. Conduct virtual and in-person reviews, drive product adoption, identify upsell and cross-sell opportunities, monitor customer health metrics, and use retention data to prevent churn and support account growth.

Manages a high-volume portfolio of smaller customers across a defined territory, serving as the primary account contact and advocate. Responsibilities include resolving routine issues, coordinating with sales and operations, conducting virtual check-ins, monitoring customer health, preventing churn, supporting product adoption, and identifying upsell and cross-sell opportunities. The role uses dashboards and retention data to improve customer satisfaction, loyalty, and growth at scale.

Drives new business acquisition and expansion of international shipping services through prospecting, strategic account planning, solution-based selling, presentations, negotiation, and closing. Collaborates with internal sales, brokerage, pricing, marketing, and customer success teams. Analyzes market trends, customer needs, financial indicators, and shipping activity while supporting customs compliance and visiting customer distribution facilities.

Provides HR support across assigned UPS locations, including employee concerns and complaints, inquiry management, local HR service implementation, turnover reduction programs, talent acquisition, onboarding and offboarding activities, and on-site learning facilitation. Responsibilities vary by country and level of BPO support.

Drive new business acquisition across a multi-city territory by prospecting leads, presenting value propositions, negotiating and closing deals, and collaborating with marketing and product teams to meet sales targets and ensure customer satisfaction.

Drive execution of the regional sales plan to ensure profitable revenue. Coach, train, and develop the sales team (BDOs, Sales Reps) and oversee strategic sales execution.

Support Sales Operations by generating, optimizing, and automating reports; perform complex analyses; maintain reporting databases and SQL; train users; provide technology solutions and ensure compliance across district, regional, and corporate levels.

Identify and pursue new B2B clients, generate leads, present and demonstrate logistics solutions, negotiate and close deals, develop sales strategies, analyze market trends, and collaborate cross-functionally to ensure client satisfaction.

Support financial performance by preparing reports, monitoring budgets and variances, assisting forecasting and month-end close, conducting reconciliations and audits, partnering with operations for financial insights, and driving process improvements to optimize costs and efficiency.

Senior individual-contributor role to originate and close new business across aviation, aerospace, AOG, OEM, MRO, and complex secure logistics. Develop territory and pipeline, lead full sales cycle (prospect → solution design → negotiation → implementation), partner cross-functionally, maintain Salesforce, provide forecasts and market intelligence, and travel extensively to win revenue.

Senior individual contributor responsible for hunting, qualifying, and closing complex B2B healthcare and life-sciences logistics opportunities. Owns territory strategy, pipeline management, executive engagement, proposal development, pricing/negotiation, and cross-functional coordination through contract award and transition to operations. Targets pharmaceutical, biotech, clinical research, and advanced therapy customers to drive profitable new revenue.

Support and execute payroll processes using UPS systems and Microsoft Access, ensuring employees are paid correctly. Maintain payroll confidentiality, run large Access queries, coordinate with internal/external contacts, and work a flexible on-site schedule including weekends/holidays as needed. Prior payroll and union wage knowledge preferred.

Coordinate and process bookings, monitor shipments, prepare and verify shipping and project documentation, liaise with customers and internal Marken/UPS teams, and support efficient logistics transfers and clinical trial site entries.

The GBS Billing Inquiry Associate assists customers by researching and responding to billing inquiries, processing adjustments, and maintaining receivable accounts, with frequent communication via email and phone.

The Major Account Executive drives UPS revenue growth by developing new business and retaining existing clients, analyzing supply chain needs, and creating solutions.

The Account Executive is responsible for achieving sales targets, developing client relationships, managing accounts, and pursuing new sales prospects.

The position involves conducting sales calls, maintaining customer relationships, resolving issues, and analyzing shipping trends to grow revenue.