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We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Supports commercial quality operations through process coordination, monitoring, reporting, quality-system activities, documentation, audit and CAPA tracking, governance reporting, stakeholder engagement, and continuous improvement. Maintains dashboards, analyzes performance trends, ensures data integrity, follows up on action items, and supports inspection readiness across global and market stakeholders.
Summary Generated by Built In
Role Purpose
Support the delivery of Commercial Quality operational services through coordination, monitoring, reporting, process execution and quality system support activities. The role works across global stakeholders to ensure consistent execution of quality processes, data integrity, service continuity and operational excellence.
Key Responsibilities
Quality Operations Support
Reporting & Analytics
Quality Systems & Compliance
Stakeholder Engagement
Continuous Improvement
Qualifications
Required
Preferred
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
School of Leaders
We, as Pfizer Turkey, make a difference with our visionary and pioneering approaches ranging from our concept of raising leaders through rotations, providing international career opportunities to creating a flexible, enjoyable work environment. There are no limits to what we can accomplish to touch lives here!
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Support Services
Support the delivery of Commercial Quality operational services through coordination, monitoring, reporting, process execution and quality system support activities. The role works across global stakeholders to ensure consistent execution of quality processes, data integrity, service continuity and operational excellence.
Key Responsibilities
Quality Operations Support
- Support execution of Commercial Quality operational activities and services.
- Coordinate routine quality processes and ensure timely completion of activities.
- Monitor adherence to established procedures, timelines and service commitments.
- Assist in issue identification and escalation when required.
Reporting & Analytics
- Maintain operational dashboards and reporting tools.
- Analyze trends and performance indicators.
- Support preparation of governance materials and leadership reports.
- Ensure data quality and reporting accuracy.
Quality Systems & Compliance
- Support management of quality records and documentation.
- Assist with quality event, audit and CAPA tracking activities.
- Monitor action item completion and follow-up activities.
- Support inspection and audit readiness efforts.
Stakeholder Engagement
- Collaborate with global and market stakeholders.
- Coordinate meetings, communications and follow-up actions.
- Support implementation of process improvements and best practices.
Continuous Improvement
- Identify opportunities for simplification, standardization and automation.
- Participate in improvement initiatives and special projects.
Qualifications
Required
- Bachelor's degree in Life Sciences, Social Sciences, Business, Operations, Analytics or related field.
- 1-4 years of experience within Operations, Compliance, Quality, Reporting, Project Coordination, Transparency Reporting, Medical Operations, Commercial Operations or related areas.
- Strong analytical and organizational skills.
- Experience working with multiple stakeholders.
- Fluent English.
Preferred
- Experience with quality systems, audits, CAPA or compliance processes.
- Experience with reporting and dashboard tools.
- Exposure to global or regional operations.
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
School of Leaders
We, as Pfizer Turkey, make a difference with our visionary and pioneering approaches ranging from our concept of raising leaders through rotations, providing international career opportunities to creating a flexible, enjoyable work environment. There are no limits to what we can accomplish to touch lives here!
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Support Services
Skills Required
- Bachelor’s degree in Life Sciences, Social Sciences, Business, Operations, Analytics, or a related field
- 1–4 years of experience in Operations, Compliance, Quality, Reporting, Project Coordination, Transparency Reporting, Medical Operations, Commercial Operations, or related areas
- Strong analytical and organizational skills
- Experience working with multiple stakeholders
- Fluent English
- Experience with quality systems, audits, CAPA, or compliance processes
- Experience with reporting and dashboard tools
- Exposure to global or regional operations
What the Team is Saying
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Diagnostics Launch Lead
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R&D Privacy Steward
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Specialist
Pfizer
Pfizer Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and robust mental‑health benefits, with eligible Pfizer medications available at no cost in U.S. plans. Family‑building support and transgender‑inclusive care are explicitly included, alongside wellbeing resources such as a reimbursement wallet and telehealth options.
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Retirement Support — Retirement programs feature a 401(k) with company matching plus an additional Retirement Savings Contribution, complemented by company‑subsidized life, short‑term disability, and long‑term disability insurance. Materials also reference subsidized retiree medical coverage for eligible groups.
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Leave & Time Off Breadth — Paid vacation, holidays, personal days, and paid parental and caregiver leave are consistently highlighted in current U.S. summaries and job postings. Options like buying extra vacation days and transition‑back support strengthen the time‑off offering.
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The Company
What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
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Pfizer Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
2.5 days a week
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