Inside Sales Engineer

Posted 14 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Mid level
Industrial
The Role
Prepare accurate quotations for electric and pneumatic actuators and accessories, prioritize urgent RFQs, provide technical support to customers and internal teams, ensure correct sizing and compliance, coordinate with engineering/contracts/service, and drive customer satisfaction through timely, detailed responses.
Summary Generated by Built In
Company Description

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

Job Description

  • Understand RFQs and project specifications to prepare accurate and timely quotations specifically for electric, Pneumatic actuators with control panel accessories and associated spares.
  • Prioritize and handle urgent or quick quotation requests efficiently, ensuring minimal turnaround time.
  • Provide technical support and address queries from internal teams and external customers related to electric, Pneumatic actuator selection, configuration, and applications.
  • Review customer requirements to ensure correct sizing, compatibility, and compliance of electric, Pneumatic actuator solutions.
  • Coordinate with contracts, engineering, and service teams for technical clarifications and order execution support.
  • Respond promptly to customer communications (emails and calls) with a proactive and solution-oriented approach.
  • Maintain high attention to detail to ensure error-free and competitive quotations aligned with customer specifications.
  • Drive customer satisfaction by delivering reliable technical support and timely commercial responses.

Qualifications

  • BE/B. Tech candidates (EEE/E&I/Mechanical/Chemical/Instrumentation).
  • 2 - 4 years’ experience in quotation preparation/sales support/inside sales/any other customer support
  • Must be familiar with Microsoft excel and Outlook.
  • Must be able to communicate in English fluently. Hindi is an advantage.
  • Preferable if the candidate has handled valve/actuator/instruments/controls systems/GEM portal tenders/any other electrical and Pneumatic products.

Skills Required

  • BE/B.Tech in EEE, E&I, Mechanical, Chemical, or Instrumentation
  • 2-4 years experience in quotation preparation, sales support, inside sales, or customer support
  • Familiarity with Microsoft Excel
  • Familiarity with Microsoft Outlook
  • Fluent English communication skills
  • Knowledge/experience with valves, actuators, instruments, control systems, GEM portal tenders, or pneumatic/electrical products
  • Hindi language ability
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The Company
HQ: Bath
2,149 Employees
Year Founded: 1957

What We Do

Rotork is a FTSE-250 market-leading global provider of mission critical flow control and instrumentation solutions for oil and gas, water and wastewater, power, chemical process and industrial applications. Rotork has 3,700 employees, based in 39 countries and serving customers in over 170 countries, led from our head office in Bath, UK. No matter where in the world customers are located, Rotork products can be locally sourced and supported by life-of-plant maintenance, repair and upgrade services. Rotork – Keeping the World Flowing for Future Generations.

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