At Standard Textile, we’re dedicated to providing comfort and care across generations. Guided by our values, we focus on solutions that serve our customers, support our associates, and strengthen our communities. Since 1940, we’ve remained committed to creating better textiles—delivered seamlessly by experts who care.
As an Inside Sales Consultant, you drive revenue growth by identifying and pursuing new opportunities, nurturing existing accounts, and providing exceptional customer support throughout the sales process.
Working with independent and brand-named hotels, you will manage customer relationships, maintain account information, and ensure customers are informed about Standard Textile's products and services. This role combines consultative selling, account management, and administrative ownership to create an outstanding customer experience while achieving sales goals.
What You'll Do
- Generate new business through inbound lead follow-up and outbound prospecting activities, including cold calling and email outreach
- Meet or exceed sales goals through proactive engagement with prospective and existing customers
- Build and maintain strong relationships with independent and brand-named hotel accounts
- Maintain accurate customer, activity, and opportunity records within Salesforce
- Manage sales pipelines, follow up on overdue opportunities, and convert prospects into customers
- Review and manage open order reports through Sales Systems on a daily basis
- Handle customer requests related to quotes, samples, orders, credits, and service concerns in a professional and timely manner
- Promote new products and solutions to drive additional revenue growth
- Participate in ongoing product training and refresher sessions to maintain product knowledge
- Perform other duties as assigned
What You Bring
- Two or more years of inside sales experience required
- Bachelor's degree preferred
- Account management experience preferred
- Strong telephone communication skills and professional customer engagement abilities
- Proven persuasive selling skills with a customer-focused approach
- Ability to manage multiple priorities in a fast-paced environment
- Experience using Salesforce or other CRM platforms preferred
- Experience with JD Edwards EnterpriseOne preferred
- Intermediate proficiency with Microsoft Office applications required
What's in It for You
- Structured onboarding and ongoing product training
- Access to industry-leading products and a respected brand
- Supportive, team-oriented culture focused on accountability, growth, and teamwork
- Competitive compensation program tied to performance
- Medical, dental, vision, and 401(k) benefits
- Career growth opportunities within a stable, industry-leading organization
Ready to Take the Next Step?
If you enjoy connecting with customers, uncovering opportunities, and delivering solutions that make a difference, we'd love to hear from you. Join Standard Textile and help drive growth while building lasting customer relationships.
PM21
Proudly, Standard Textile has earned a title of US Best Managed Company for the sixth year running, an honor awarded by Deloitte Private and The Wall Street Journal, celebrating the exceptional achievements of American private companies and their management teams.
Standard Textile is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
Join us!
Skills Required
- 2+ years of inside sales experience
- Bachelor's degree
- Persuasive telephone manner and etiquette
- Problem-solving skills and attention to detail
- Ability to multitask
- Intermediate Microsoft Office skills
- Account management experience
- Salesforce CRM experience
- JD Edwards EnterpriseOne experience
What We Do
Standard Textile is a global, vertically integrated manufacturer and provider of institutional textiles and apparel. It develops and produces durable products for hospitality, healthcare, education, and other professional settings, including bed and bath linens, patient and staff apparel, surgical textiles, privacy curtains, window treatments, décor, and linen-management solutions. The company emphasizes design, patented innovation, supply-chain stability, and customer-focused textile services.
