Inside Sales Associate

Posted Yesterday
Be an Early Applicant
Teterboro, NJ, USA
In-Office
30-40 Hourly
Junior
Industrial
The Role
Handle inbound customer inquiries and orders via phone and email, provide quotes, support outside sales reps, track orders and backorders, coordinate with credit/warehouse/counter teams, build customer relationships, and suggest process improvements. Onsite position in Teterboro, NJ.
Summary Generated by Built In
Job Summary & Responsibilities

Empower your Future at the Nation's Largest Independent Electrical Distributor!

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

Swift Electrical Supply Co, An affiliate of USESI, is looking for a motivated and enthusiastic Inside Sales Associate to join our team. This position will be located in our Teterboro, NJ location.

Job Type: Full Time
Hours: 8am-5pm Monday-Friday

Key Responsibilities:

  • Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
  • Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
  • Support outside sales representatives by managing transactions, quotes, and order follow-ups.
  • Track open orders, backorders, and project statuses to ensure timely customer communication.
  • Build strong customer relationships by offering knowledgeable and solution-oriented service.
  • Coordinate with internal teams including credit, warehouse, and counter sales as needed.
  • Recommend and help implement process improvements to drive operational efficiency.

Qualifications and Skills:

  • High school diploma or equivalent required.
  • Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
  • Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
  • Excellent communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced, team-oriented environment and manage multiple priorities.
  • Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.
  • Onsite work required

Benefits:
At USESI, we believe that our benefits should make a difference--to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

  • Medical, Dental, Vision, Rx coverage
  • Paid Parental Leave
  • TeleMedicine
  • Matching 401(k)
  • Company-paid Life Insurance + (AD&D)
  • Supplemental Life Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Employee Assistance Program (EAP)
  • Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department at [email protected].

Pay Range

$30-$40 per hour

Skills Required

  • High school diploma or equivalent
  • Minimum 2 years of experience in inside sales, customer service, or electrical distribution
  • Proficiency in Microsoft Office
  • Familiarity with Eclipse or Solar ERP
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work in a fast-paced, team-oriented environment and manage multiple priorities
  • Comfortable with basic math and product comparisons
  • Must be able to lift up to 25 lbs
  • Onsite work required
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The Company
0 Employees

What We Do

U.S. Electrical Services, Inc. (USESI) is a leading provider of electrical supply distribution and services across North America. Operating more than 150 locations through 12 regionally-managed companies, USESI is dedicated to helping customers exceed their goals while creating a growth-oriented workplace for its employees through a commitment to excellence and best-in-class training programs.

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