Inside Sales & Art Fair Associate, Crozier

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Do you believe art has the power to change the way we see the world? If so, you understand the important role of everyone who touches art in all its forms, and we’d welcome your application to join Crozier Fine Arts’ dynamic and growing team.

Come join us in unlocking the power of art preservation at its finest. From million-year-old fossils to priceless art and timeless artifacts, Crozier revolutionized global art logistics. Our art-handling expertise has earned the trust of artists, collectors, dealers, galleries, and museums worldwide for four decades.

We aim to be the primary service provider for the people and entities responsible for the care, movement, and long-term preservation of art and culture. To that end, our Inside Sales - Art Fair Associate is responsible for finding, planning, overseeing, and executing a variety of complex projects, from initial planning to final implementation. In addition, the candidate will work independently and collaboratively across various internal groups to execute multiple concurrent and unique projects, providing mentorship to project  managers and art handlers alike. 

RESPONSIBILITIES

• Managing the Inbound Sales phone calls, web inquiries, and voicemails for net new and unassigned existing clients, track all activity through Salesforce.com.

• Call all leads within a 4 hour time frame to ensure we are reaching them in a timely manner.

• Accountable for individual quota achievement.

• Partner with clients, operations and the internal team to ensure a positive customer experience.

• Onboarding New Clients - being knowledgeable about the Crozier suite of storage and services solutions

• Utilize tariff and existing pricing tools to build estimates for regional, domestic and international services with a focus on transactional requests not large scale or complex service solutions

• Manage costs and ensure projects are delivered within or on budget, subject to scope change

• Follow correct credit policy focused on prepayment for Net New client accounts, work with A2C to resolve billing issues in a timely manner where appropriate.

QUALIFICATIONS

• 1-2 years experience in Sales, Account and/or Project Management Roles providing estimates and/or services across a wide variety of art services and shipping needs

• Knowledge and passion for all things art related, including the latest industry advancements 

• Experience in sales process, client lifecycle management, Global Trade, Project Management workflows or Inventory Management

• Experience delivering client-focused solutions to meet customer needs; strong attention to detail; and ability to manage workload while efficiently/effectively prioritizing responsibilities to meet deadlines 

• Strong Written and Verbal Communication Skills, allowing for effective collaboration with customers and across the organization

WHAT WE OFFER

• An ever-evolving global organization focused on transformation and innovation

• A support system in which you can voice your opinion, share feedback, and be your authentic self

• Global connectivity to learn from teammates who share your passion for art

• Competitive benefits to support your career, family, personal wellness, and financial wellbeing

• Schedule: Monday through Friday, 9 AM to 5:30 PM

• Location: New York Metropolitan Area - Hybrid  (**Must be willing/able to commute to facilities within the region)

Elevate the power of your work. Let’s begin the conversation.

ABOUT US

Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain.#Crozier #LI-DNI