This is a fully onsite role where you will own an assigned book of business, acting as the ultimate champion for our Commercial and Industrial customers.
Protect & Retain: Manage a dedicated book of business, handling both inbound and outbound calls to ensure our commercial and industrial clients stay loyal and satisfied.
Negotiate & Renew: Proactively manage contract renewals, navigate price adjustments, and field competitive cancellation requests with strategic, win-win solutions.
Drive Growth: Exceed monthly quotas on net new business and price achievements through proactive account penetration and pipeline management.
Tech-Driven Sales: Use Salesforce daily to track your pipeline, schedule activities, and document customer touchpoints.
Collaborate across Teams: Work hand-in-hand with operations, billing, and field sales to ensure a seamless customer experience.
Experience: Proven track record in sales, account management, or high-stakes customer retention (2+ years in the solid waste industry is a huge plus!).
Education: High School diploma/GED required; a Bachelor’s degree in Business, Marketing, or a related field is preferred.
Skills: Exceptional negotiation, active listening, and problem-solving skills. You should be highly organized, self-managed, and intermediate-level proficient with MS Office and CRM tools (Salesforce).
Drive: A strong work ethic, high integrity, and the flexibility to adapt to a fast-paced environment.
If you love the thrill of the chase but also value deep customer relationships, this role offers the perfect blend. You'll work alongside a supportive onsite team, enjoy a collaborative environment, and have a direct impact on our company's growth and retention goals.
Ready to make an impact?
Apply today!
#GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]
Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.
This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.
Skills Required
- Proven track record in sales, account management, or customer retention
- High School diploma or GED
- Bachelor's degree in Business, Marketing, or related field
- Exceptional negotiation, active listening, and problem-solving skills
- Intermediate proficiency with Microsoft Office
- Experience with CRM tools, specifically Salesforce (used daily)
- 2+ years in the solid waste industry
- Valid work authorization in the country where the job is located (no visa sponsorship provided)
What We Do
GFL Environmental Inc. is a leading North American provider of diversified environmental waste management and infrastructure development solutions. It is the fourth largest diversified environmental services company in North America, providing comprehensive solid waste management, liquid waste management, and soil remediation services across Canada and the United States to over 4 million households and 135,000 industrial, commercial, and institutional customers.
