At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
We are looking for an Infrastructure Engineering Manager to lead a team responsible for building, operating, and evolving the infrastructure platform that powers a SaaS product at scale. This role is for a hands-on frontline manager who brings strong technical depth, solid people leadership, and a clear focus on reliability, automation, and customer experience.
You will lead engineers who own cloud infrastructure, platform automation, infrastructure as code, operational readiness, and service reliability. You should be comfortable setting direction, managing execution, improving engineering practices, and staying close enough to the technical details to make sound decisions and remove blockers.
This role is a strong fit for someone with management experience, a customer-first mindset, and a track record of leading infrastructure teams in modern cloud-native environments.
Responsibilities
- Lead, coach, and develop a team of infrastructure engineers in a fast-paced SaaS environment
- Manage day-to-day execution, delivery, prioritization, and operational excellence for infrastructure and platform work
- Own team roadmap planning and align infrastructure investments with engineering and business priorities
- Partner with product, engineering, security, support, and operations teams to improve platform reliability, scalability, and customer experience
- Drive adoption of infrastructure as code, GitOps, and automation-first engineering practices
- Improve system availability, resilience, observability, and incident response processes
- Help define and maintain on-call expectations, operational readiness standards, and service ownership practices
- Support continuous improvement across change management, release processes, incident reviews, and root cause analysis
- Stay close to architecture and implementation details, providing technical guidance and direction when needed
- Hire and retain strong engineering talent while building a culture of accountability, collaboration, and continuous learning
Required Qualifications
- 3+ years of people management experience leading technical teams
- Strong technical background in infrastructure engineering, platform engineering, site reliability, or related disciplines
- Experience operating production workloads in AWS and Datacenters
- Practical experience with GitOps workflows and tools
- Strong hands-on experience with automation and infrastructure as code practices
- Experience building and improving automation for infrastructure provisioning, deployment, operations, and support
- Experience creating and managing engineering roadmaps, balancing strategic work with operational priorities
- Understanding of customer experience in a SaaS product environment and how infrastructure decisions impact availability, performance, and trust
- Experience supporting or leading on-call rotations and production incident management
- Strong communication and collaboration skills with the ability to work across engineering and business stakeholders
- Ability to mentor engineers, drive execution, and lead through ambiguity
Preferred Qualifications
- Experience leading Infrastructure Engineers, SRE, or DevOps teams supporting multi-service or distributed systems
- Familiarity with CI/CD pipelines, observability tooling, and operational metrics
- Experience with reliability engineering, capacity planning, and service performance optimization
- Exposure to security, compliance, and governance requirements in cloud environments
- Experience scaling teams, improving engineering processes, and driving maturity in operational practices
Leadership Expectations
- Lead with accountability, clarity, and a bias for action
- Build a healthy team culture grounded in ownership, trust, and high standards
- Translate business needs into practical infrastructure priorities and execution plans
- Balance short-term operational demands with longer-term platform improvements
- Keep customer impact at the center of technical and operational decisions
Success in This Role
In this role, success looks like building a strong infrastructure engineering team, improving reliability and operational efficiency, advancing automation and GitOps maturity, and delivering a roadmap that supports product growth while improving the customer experience.
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
Skills Required
- 3+ years of people management experience leading technical teams
- Strong technical background in infrastructure engineering, platform engineering, or site reliability
- Experience operating production workloads in AWS and datacenters
- Practical experience with GitOps workflows and tools
- Strong hands-on experience with automation and infrastructure as code practices
- Experience building and improving automation for infrastructure provisioning, deployment, operations, and support
- Experience creating and managing engineering roadmaps, balancing strategic and operational priorities
- Understanding of customer experience in a SaaS product environment and infrastructure impact on availability and performance
- Experience supporting or leading on-call rotations and production incident management
- Strong communication and collaboration skills across engineering and business stakeholders
- Ability to mentor engineers, drive execution, and lead through ambiguity
- Experience leading Infrastructure Engineers, SRE, or DevOps teams supporting multi-service or distributed systems
- Familiarity with CI/CD pipelines, observability tooling, and operational metrics
- Experience with reliability engineering, capacity planning, and service performance optimization
- Exposure to security, compliance, and governance requirements in cloud environments
- Experience scaling teams, improving engineering processes, and driving operational maturity
SolarWinds Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.
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Healthcare Strength — Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
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Leave & Time Off Breadth — Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
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Pay Growth & Progression — Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.
SolarWinds Insights
What We Do
SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.
