Endpoint Engineer - (Mobility)

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.
Position Details:
The Infrastructure Engineer II is responsible for maintaining and enhancing endpoint and mobile device infrastructure within a complex IT environment, including RF guns, OT (operational technology) laptops, desktops (macOS and Windows), and mobile devices (iOS and Android). The role ensures that systems are robust, secure, and integrated within the overall IT framework. Key responsibilities include configuring, deploying, and supporting endpoint and mobile management solutions using tools like Microsoft Intune, JAMF, Ivanti Avalanche, Velocity, and Zebra Technologies, including StageNow.
The role also involves leveraging GitHub and GitHub Actions to create automations in Intune as configuration as code. The role also requires a deep understanding of Configuration Management Database (CMDB) practices and the full lifecycle management of IT assets.
Compensation:
This position is salaried and will pay between $79000.00 to $131,600.00 with a target bonus of 5%
The range provided is a guideline and not a guarantee of compensation. Other factors that are involved in offer decisions include, and are not limited to: a candidate's experience, qualifications, geographical area, and internal equity of the team.
You will:

• Design secure, scalable and resilient endpoint solutions for devices such as RF guns, laptops, desktops (macOS and Windows), and mobile devices (iOS and Android).
• Manage and support endpoint management tools including Microsoft Intune, JAMF, Ivanti Avalanche, and Velocity.
• Leverage GitHub and GitHub Actions to create automations in Intune as configuration as code.
• Deploy, configure, and manage operational technology (OT) with Zebra Technologies, including StageNow, and Dematic system to streamline device management and configuration.
• Oversee the lifecycle management of endpoint devices, ensuring assets are tracked from procurement through decommissioning.
• Ensure that endpoint services are integrated effectively with cloud and on-premises infrastructure.

• Leverage configuration as code to automate repetitive endpoint management tasks.
• Contribute to the development and improvement of automation frameworks to enhance lifecycle management.

• Assist in establishing and maintaining security baselines, CIS benchmarks and configuration control for endpoint and mobile devices.

• Monitor endpoint infrastructure to proactively identify and resolve issues.
• Ensure SLAs are met by utilizing monitoring tools and effective troubleshooting techniques.
• Document new or modified endpoint infrastructure solutions, including lifecycle management processes and CMDB updates.

You have:

• Bachelor's degree in information technology, computer science, or a related field, or equivalent experience.
• 6+ years in the IT industry, with 3+ years of experience in endpoint and mobile device management or a related field.
• Understanding and hands-on experience with CMDB and IT asset lifecycle management.
• Experience with Ivanti Avalanche, Velocity, and Zebra Technologies, including StageNow.
• Proficiency in endpoint and mobile management tools such as Microsoft Intune and JAMF.
• Familiarity with GitHub and GitHub Actions for creating automations and managing configuration as code.
• Familiarity with RF Gun infrastructure, mobile devices (iOS and Android), and other endpoint devices in a distribution center and retail environments.
• Experience with lifecycle management practices, including asset tracking and decommissioning.
• Proficiency in scripting (e.g., PowerShell, Bash, Python) for automation of endpoint management tasks.
• Understanding of macOS, Windows, iOS and Android operating systems.

Additional Responsibilities:

• Provide 24x7 on-call support aligned with enterprise needs, ensuring the availability and reliability of critical systems and infrastructure.
• Collaborate with cross-functional teams to support endpoint engineering initiatives.
• Engage with external vendors for endpoint device and infrastructure support and improvements.
• Ability to travel domestically and participate in international travel as required.

Rewards and Benefits:
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

• Medical, dental, vision, and life insurance coverage starts day one
• Paid time off (PTO) days and 6 company holidays per year
• 6% 401(k) company contribution each pay period
• Education assistance, including financial counseling, tuition reimbursement and low-cost degree options
• Employee discounts, parental leave, and more

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.