Infrastructure Engineer with French (public sector)

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

We are looking for Infrastructure Engineer to join Sopra Steria Polska for a team that works on for a client from French public sector.

The position operates within a three-shift schedule: 08:00–16:00, 09:00–17:00, and 12:00–20:00.

Responsibilities:​

• Administration and maintenance of business applications for a French-speaking client, ensuring their stability, availability, and optimal performance
• Monitoring application performance and proactively identifying issues to maintain high availability and reliability
• Incident and problem management (2nd line support), including troubleshooting and root cause analysis, with readiness to participate in an on-call rotation
• Implementation of changes, fixes, and updates, ensuring minimal disruption to business operations
• Client communication and coordination, providing timely updates and maintaining strong working relationships
• Collaboration with cross-functional teams to support business needs and drive system improvements
• Creation and maintenance of technical documentation and operational procedures, including regular updates
• Continuous improvement of system performance and reliability, proposing and implementing enhancements
• Administration of environments based on Windows, Linux, Kubernetes, and VTOM, leveraging hands-on technical experience
• Support of administrative duties related to system management and operational processes

Tech stack on the project:​
Windows, VTOM, Windows, Kubernetes
 

Must have requirements:​

• Very good command of French (min. B2/C1) – daily communication with the client
• Experience in application administration / application support
• Knowledge of operating systems (Linux, Windows)
• Knowledge of VTOM (or similar scheduling tools)
• Hands-on experience in application monitoring and incident analysis
• Strong troubleshooting and problem-solving skills

Nice to have:

• Knowledge of Kubernetes (containerized environments) 

What we offer:
• BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, workation
• DEVELOPMENT OPPORTUNITIES (UoP): certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud)

The recruitment process for this position consists of two stages:
• a short phone call with a recruiter (30 min max)
• one-hour long interview on Teams (with both general and technical questions)

Salary range:
All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.