Infrastructure Engineer - Core Infrastructure

Posted 2 Days Ago
Be an Early Applicant
14 Locations
Remote
Mid level
Blockchain • Financial Services • Cryptocurrency • Web3
We are accelerating the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.
The Role
Operate and evolve an OpenStack-based private cloud and Ceph storage, troubleshoot full-stack issues, handle feature requests and support tickets, build automation and tooling, document runbooks, integrate storage with Kubernetes, and participate in on-call rotations to maintain platform reliability.
Summary Generated by Built In
Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.


Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.

The team

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

 

The Core Infrastructure – Platforms team is responsible for the foundational platform that powers all Kraken on-premises and cloud infrastructure.

We design and operate the systems that enable all engineering at Kraken; bringing together compute, storage, orchestration, and more into a unified, reliable platform. You’ll join a senior group of engineers working closely with SRE, Networking, and Security to deliver a stable, scalable, and secure foundation for all workloads.

We’re looking for someone to help evolve and scale our OpenStack platform as a core part of our next-generation infrastructure.

 
 
The opportunity
  • Gain hands-on experience across OpenStack platform operations: compute (Nova), networking (Neutron), and provisioning (Ironic)

  • Learn storage systems fundamentals, including Ceph architecture, operations, and troubleshooting

  • Handle feature requests and support tickets for both OpenStack and Storage systems, learning core concepts along the way

  • Work with senior engineers to troubleshoot complex issues across the full stack, reducing operational burden from the team

  • Understand how storage integrates with our infrastructure (whether through OpenStack Cinder or Kubernetes CSI)

  • Build automation and tooling to improve team efficiency and reduce toil across both platforms

  • Contribute to documentation and runbooks for operations and troubleshooting

  • Participate in on-call rotation to maintain platform reliability

 
 
What you bring
  • Proven experience of 3+ year of working as an Infrastructure/Platform/DevOps Engineer, Software Engineer or similar roles

  • Strong passion for providing technical guidance to stakeholders, with excellent communication skills and a customer-focused approach to resolving compute / storage related requests, removing blockers, and enabling engineering teams to succeed

  • Hands-on experience building and maintaining at least one of Openstack private cloud or Ceph networked storage platforms

  • Strong understanding of distributed systems fundamentals

  • Strong Linux systems knowledge: comfortable at the shell, understanding processes, networking basics, file systems, permissions

  • Networking fundamentals: TCP/IP, DNS, ports, IP addressing, basic routing, TLS, PKI concepts

  • Ability to leverage AI tools and agents such as Claude and OpenAI to efficiently deliver business value

  • Scripting or programming experience (Python, Bash, Go, or similar)

 
 
Nice to haves
  • Working experience running Kubernetes clusters

  • Exposure to cloud platforms (AWS, GCP, Azure) or on-premises infrastructure

  • Knowledge of Terraform or other Infrastructure as Code tools

  • Experience with storage systems (e.g., Ceph/Rook)

Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.

Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

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Skills Required

  • 3+ years experience as an Infrastructure/Platform/DevOps Engineer, Software Engineer, or similar
  • Hands-on experience building and maintaining OpenStack private cloud or Ceph networked storage platforms
  • Strong Linux systems knowledge (shell, processes, networking, filesystems, permissions)
  • Strong understanding of distributed systems fundamentals
  • Networking fundamentals: TCP/IP, DNS, ports, IP addressing, basic routing, TLS, PKI concepts
  • Scripting or programming experience (Python, Bash, Go, or similar)
  • Excellent communication and customer-focused approach to resolving compute/storage requests
  • Ability to leverage AI tools and agents such as Claude and OpenAI
  • Participate in on-call rotation to maintain platform reliability
  • Working experience running Kubernetes clusters
  • Exposure to cloud platforms (AWS, GCP, Azure) or on-premises infrastructure
  • Knowledge of Terraform or other Infrastructure as Code tools
  • Experience with storage systems (e.g., Ceph/Rook)

Kraken Digital Asset Exchange Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kraken Digital Asset Exchange and has not been reviewed or approved by Kraken Digital Asset Exchange.

  • Fair & Transparent Compensation Pay is considered competitive for many roles, with strong total compensation reported for in‑demand technical and senior positions. Market‑aligned packages are highlighted across key functions, indicating the ability to reach top‑of‑market for certain hires.
  • Equity Value & Accessibility Equity grants are available for most roles, complemented by bonus programs and the option to receive a portion of pay in crypto. This ownership‑oriented design is positioned as part of the standard total compensation approach.
  • Flexible Benefits A remote‑first operating model, flexible time off, and a remote‑workstation setup bonus emphasize autonomy and location flexibility. Core benefits are framed to support distributed work across multiple regions.

Kraken Digital Asset Exchange Insights

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The Company
HQ: Cheyenne, WY
2,900 Employees
Year Founded: 2011

What We Do

Kraken is one of the world’s longest-standing and most secure crypto platforms. Our mission is to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. Globally, Kraken clients trade more than 200 digital assets and 6 different national currencies, including GBP, EUR, USD, CAD, CHF, and AUD. Kraken was founded in 2011 and was one of the first platforms to offer spot trading with margin,, staking, regulated derivatives and index services. Trusted by over 10 million individuals, traders and institutions around the world, Kraken offers professional 24/7/365 client support along with one of the fastest, most performant trading platforms available. Kraken has set the industry standard for transparency and client trust, and was the first crypto platform to conduct Proof of Reserves. In 2024, Kraken ranked 12th in Newsweek's Global Top 100 list of Most Loved Workplaces. This recognition reflects our ongoing commitment to providing a flexible workplace that prioritizes wellbeing and career development. Kraken prioritizes client-centricity, security, and superior products, valuing merit and encouraging bold ideas within a transparent communication framework. Kraken offers a flexible, asynchronous, and globally remote work culture, allowing its employees (aka Krakenites) to balance team and personal needs. Kraken provides diverse learning and development programs, enabling Krakenites to chart their own professional paths in the crypto industry. Benefits include globally competitive compensation (with crypto payment options), flexible time off, wellness perks, and annual team retreats. Kraken's collaborative culture promotes authenticity, humility, and respect, encouraging candid interactions and valuing diverse perspectives from its global team. Crypto conviction is central to Kraken's ethos, driving product and service development. The company views challenges as opportunities for creative problem-solving, remaining adaptable in the fast-paced crypto industry. Kraken seeks individuals with an entrepreneurial spirit and a curious, self-starting approach to complex problems. The company fosters a culture of accountability and clear communication, valuing critical feedback for continuous improvement. Overall, Kraken's EVP reflects its commitment to building a bridge from traditional finance to crypto, both in its broader mission and in supporting employees transitioning to crypto careers.

Why Work With Us

Work at Kraken to be part of a mission-driven crypto revolution. Enjoy a flexible, remote-first culture that values bold ideas. Grow your career with competitive benefits and diverse learning opportunities. Join a collaborative team that embraces innovation, accountability, and globally inclusive perspectives.

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