About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Description
The Infrastructure Control Governance (ICG) Sr. Manager is responsible for supporting the ICG (APAC) Director in operating the ICG function. This includes support of the Continuous Control Monitoring, Infrastructure Controls, Vulnerability Oversight, Issue Remediation Oversight, Audit Prep and Access Management oversight domains.
JOB RESPONSIBILITIES
This role ensures effective governance of the ICG domains (Continuous Control Monitoring, Infrastructure Controls, Vulnerability Oversight, Issue Remediation Oversight, Audit Prep and Access Management) in support of the ICG Director. Specifically, responsibilities include ensuring standardized, centralized and audit-ready control documentation; design and implementation support for automated/AI driven control governance, and help establish governance guardrails for responsible AI usage in control lifecycle management. The role also requires the ability to strengthen compliance posture, while effectively supporting enterprise risk and regulatory objectives.
Program Leadership & ICG Governance
- Support end-to-end execution of ICG functions aligned with Enterprise risk and compliance frameworks.
- Support program vision, scaling, governance maturity across ICG domains
- Establish and maintain standardized process, risk and control frameworks (design, taxonomy, ownership, lifecycle).
- Manage centralized process, risk and control inventory with audit traceability.
Control Documentation
- Standardize and centralize control documentation (objective, procedure, frequency, evidence, ownership) while ensuring version-control and audit-readiness.
- Ability to utilize AI solutions to help generate and refine control narratives and SOPs, perform consistency validation across control library, and map controls to regulatory frameworks (SOX, NIST, FFIEC)
Control Automation/AI & Control Monitoring
- Design and govern Control Monitoring dashboards which utilize Key Control Indicators (KCIs) and Control Indicators (CIs).
- Enable AI-driven monitoring to identify anomalies and control failures, predict control breakdown trends, and trigger proactive alerts and remediation
- Oversee control onboarding lifecycle including feasibility, UAT, and deployment.
AI Governance & Guardrails
- Help ICG Director to define and implement AI guardrails which may include data privacy and secure usage controls, approved use cases for AI in control lifecycle, and validation mechanisms to mitigate AI inaccuracies
- Develop method to ensure human-in-the-loop validation and auditability of AI outputs.
- Align AI usage with enterprise governance and regulatory expectations.
Governance, Risk & Compliance
- Ensure adherence to control frameworks (SOC, SOX, NIST, FFIEC).
- Understand the general regulatory responsibilities, and key regulators, for a global financial institution.
- Drive evidence-based control monitoring and reporting.
- Support audit and regulatory requirements through structured documentation and reporting.
Stakeholder Management
- Act as liaison across infrastructure teams to ensure risk and compliance objectives are met.
- Lead governance forums and stakeholder reviews.
- Partner with control owners and SMEs for control onboarding and remediation tracking.
Technical & Data Oversight
- Oversee integration of data sources ensuring data quality and lineage.
- Guide development of dashboards and automation solutions (e.g., Power BI, ServiceNow).
- Govern UAT and deployment of monitoring solutions.
REQUIRED SKILLS
As a partner at Northern Trust, you must actively manage and mitigate risk and act with integrity. In accordance with our core values of service, integrity, and expertise, you are expected to:
- Adhere to all applicable risk management programs, policies, and procedures.
- Complete all mandatory training by the deadline.
- Effectively support global ICG and Infrastructure leadership.
- Understand how your behavior could expose Northern Trust, its clients, and financial markets to different types of risk.
- Ensure that Northern Trust or its clients are not exposed to inappropriate or excessive risk.
- Escalate any risk concerns, including those resulting from mistakes / errors to a manager or business unit risk officer.
- Exercise diligence regarding cyber-security.
- Cooperate with internal control functions (including first-line Control, Risk, Compliance, Audit, self-assigned, etc.) and applicable regulatory bodies.
- Avoid conflicts of interest or behaviors that might produce unfair outcomes for Northern Trust or its clients or damage the integrity of financial markets
- Experience driving multi-stakeholder review and approval cycles in a regulated environment.
Must Haves
- 15+ years of experience in IT Risk, Infrastructure Controls, or Cybersecurity domains.
- Strong knowledge of control frameworks (SOX, SOC, NIST, FFIEC).
- Proven experience in control lifecycle management, and automation programs.
- Hands-on experience with dashboards and tools (Power BI, ServiceNow).
- Understand general regulatory responsibilities of a global financial organization.
- Experience in leveraging AI/ML capabilities for control documentation, monitoring, or analytics.
- Strong stakeholder management and executive communication skills.
Good to Have:
- Experience in Infrastructure Control design and standardization.
- Exposure to AI governance / Responsible AI frameworks.
- Experience with predictive analytics or anomaly detection models.
- Strong program and transformation leadership capabilities.
- Exposure to regulatory audits and sample-based testing processes.
Qualification:
- Bachelor’s degree in Computer Science, Information Technology, Risk Management, or related field.
- 15+ years of relevant experience in Infrastructure Risk & Control, IT Operations roles.
- Preferred certifications: CISA, CRISC, CISSP (or equivalent)
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Pune Office
The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.
Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.
Skills Required
- 15+ years of experience in IT Risk, Infrastructure Controls, or Cybersecurity domains.
- Strong knowledge of control frameworks (SOX, SOC, NIST, FFIEC).
- Proven experience in control lifecycle management and automation programs.
- Hands-on experience with dashboards and tools (Power BI, ServiceNow).
- Experience leveraging AI/ML capabilities for control documentation, monitoring, or analytics.
- Understand general regulatory responsibilities of a global financial organization.
- Strong stakeholder management and executive communication skills.
- Bachelor's degree in Computer Science, Information Technology, Risk Management, or related field.
- Preferred certifications: CISA, CRISC, CISSP (or equivalent).
- Experience in Infrastructure Control design and standardization.
- Exposure to AI governance / Responsible AI frameworks.
- Experience with predictive analytics or anomaly detection models.
- Strong program and transformation leadership capabilities.
- Exposure to regulatory audits and sample-based testing processes.
Northern Trust Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.
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Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
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Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
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Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.
Northern Trust Insights
What We Do
As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.
Why Work With Us
At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.
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