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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.
Job Description
Experience
- Minimum of 5 years of experience in business analysis, including both functional and technical experience with demand management and project management tools and systems
- Proven experience in system enhancements, specification documentation, and report development
- Strong analytical, organizational, and communication skills
- Experience in leading teams and facilitating workshops from start to finish with measurable results and operational impact
Preferred Qualifications
- Master’s degree
Education
- Bachelor’s degree in industrial engineering, business, computer science, or related field required
Certification Summary
- Process improvement (Lean/Six Sigma) certification required
Knowledge, Skills, and Abilities
- Firm understanding of business process reengineering and business modeling concepts, as well as business systems development and analysis
- Sound analytical, quantitative, organizational, and problem-solving skills, with demonstrated ability to manage timelines and track issues and trends
- Strong verbal, written, and presentation skills; able to distill complex technical concepts and employ sound analytics to convey a compelling story to both technical and non-technical personnel and leaders
- Demonstrated proficiency in analytical, statistical, reporting, and business intelligence tools
- Demonstrated instruction and/or mentoring skills
- Ability to develop standards for documentation to include templates, assist in the development of change management and revision control leading practices
- Act as departmental content lead responsible for creating site collections, training employees, and troubleshooting issues
- Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities
Job Responsibilities
- Reviews and documents current business processes, performs benchmarking analysis, determines whether current processes meet business needs, and develops methodologies and disciplines to achieve efficiencies.
- Facilitates multidisciplinary teams using Lean Six Sigma methodology when appropriate.
- Develops and implements monitoring and reporting to evaluate the overall performance of processes and improvement efforts.
- Provides data and analysis to assist in identification of additional improvement opportunities.
- Conducts periodic audits to ensure compliance and standardization and to identify any additional risks or opportunities.
- Collaborates with assigned area’s department leaders and others in the planning, development, implementation, monitoring, and improvement of processes pertinent to their area.
- Engages with leaders and stakeholders within IS&T to assist in the goal development process; helps define functional strategy and identify opportunities to innovate.
- Act as departmental content lead responsible for creating site collections, training employees, and troubleshooting issues.
- Educates and provides technical expertise to employees and leaders in identifying key performance indicators linked and aligned with organizational strategic goals and performance targets.
- Recommends and implements approved changes; ensures training and documentation are updated to support changes, including policies, when appropriate.
- Assists IS&T leadership in creating and maintaining a strategy to provide documentation resources needed by staff to ensure effective IS&T support services.
- Assists staff and management with the development of requests for proposals, departmental policies and procedures, operational guidelines and project documentation as requested.
Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
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Skills Required
- Bachelor's degree in industrial engineering, business, computer science, or a related field
- At least 5 years of business analysis experience
- Functional and technical experience with demand management and project management tools and systems
- Experience with system enhancements, specification documentation, and report development
- Experience leading teams and facilitating workshops from start to finish with measurable results
- Process improvement certification, such as Lean or Six Sigma
- Strong analytical, organizational, communication, presentation, and problem-solving skills
- Proficiency in analytical, statistical, reporting, and business intelligence tools
- Demonstrated instruction or mentoring skills
- Master's degree
Children's Healthcare Of Atlanta Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Children's Healthcare Of Atlanta and has not been reviewed or approved by Children's Healthcare Of Atlanta.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with on‑site or near‑site primary care, a 24/7 nurse line, Teladoc, and counseling resources. Wellness services such as fitness centers, classes, and biometric screenings reinforce access to care and preventive support.
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Parental & Family Support — Near‑site child care, a child‑care credit, adoption and fertility assistance, and paid parental and other leaves indicate strong family‑oriented support. Everyday convenience perks like a free concierge service further ease caregiving and life logistics.
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Retirement Support — A dual‑plan setup with a 403(b) savings plan and a separate employer‑funded 401(a) growth plan signals meaningful long‑term financial support. Financial‑wellness resources are also highlighted.
Children's Healthcare Of Atlanta Insights
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What We Do
For more than 100 years, Children’s Healthcare of Atlanta has depended on clinical and nonclinical employees to help make kids better today and healthier tomorrow. Consistently ranked as one of the leading pediatric healthcare systems in the country by U.S. News & World Report, Children’s is the only freestanding pediatric healthcare system in Georgia and one of the largest pediatric clinical care providers in the country. We’re also one of Atlanta’s leading employers and have been recognized as one of the nation’s top places to work. Our System includes: • 789 licensed beds • Three hospitals • Urgent Care Centers • Marcus Autism Center • Center for Advanced Pediatrics • Support Center for nonclinical staff • More than 14,000 employees, including more than 4,400 nurses and 2,300 physicians representing more than 60 pediatric specialties and programs Why Children’s? Here are some of the reasons new graduates and experienced clinicians alike choose Children’s. • We manage more than 1.1 million patient visits and 44,400 surgical procedures annually. • We are home to the only Level 1 and one of the only Level 2 pediatric trauma centers in Georgia. • We take a team approach to care. Our clinicians collaborate with social workers, chaplains, music therapists, therapy dogs and many others to help ensure kids receive comprehensive care.
