Information Technology Manager (Workflow / Cloud / AI)

OFFICE OF INFORMATION TECHNOLOGY

Information Technology Manager (Workflow / Cloud / AI) (26270154)

The Information Technology Manager / Assistant Information Technology Manager will be a key member of the Applications & Integration Services Section within the Office of Information Technology, reporting directly to the Senior Information Technology Manager. The incumbent will play a strategic role in advancing the university’s digital transformation by leading the development and management of workflow automation, and cloud-native applications, while applying artificial intelligence technologies across diverse university functions to enhance operational efficiency and productivity.

Responsibilities:

• Design, develop, and manage automated workflows solutions to streamline administrative and academic operations;
• Architect and implement intelligent applications leveraging AI technologies to enhance operational efficiency and support data-informed decision-making;
• Build and maintain scalable, secure, and resilient cloud-native applications using platforms such as Microsoft Azure, ensuring high availability and performance;
• Collaborate closely with academic and administrative units to identify digital transformation opportunities and deliver tailored technology solutions aligned with institutional goals;
• Oversee end-to-end project lifecycles, manage external vendors and system integrators, and ensure timely delivery of technology initiatives that meet strategic objectives;
• Serve as the subject matter expert, supervising internal technical teams and external consultants to ensure best practices in system design, development, and deployment;
• Engage business users to collect functional requirements and translate them into actionable user stories for application development and enhancement; and
• Take up other IT projects and assignments as assigned.

Requirements:

• A bachelor’s degree in computer science, information systems, or a related discipline;
• Minimum of 7 years of proven experience in IT application development or systems integration;
• Demonstrated success in developing and managing workflow automation applications, AI-enabled solutions, and cloud-native systems;
• Proficiency in cloud platforms such as Azure, including design, deployment, and operational management;
• Hands-on experience with AI tools and programming environments (e.g., Ollama, Python, AI-Coder);
• Familiarity with workflow automation platforms (e.g., ServiceNow, K2);
• Ability to translate business requirements into technical specifications and actionable user stories;
• Proven capability to lead internal technical teams and supervise external consultants or system integrators;
• Solid project management skills, including vendor coordination and oversight of timely project delivery;
• Excellent communication and interpersonal skills to engage effectively with academic and administrative stakeholders; and
• Ability to work well in a team environment while also being capable of working independently.

Shortlisted candidates will be invited to sit for a written test.

The initial appointment will be offered on a fixed-term contract for 2 years. Re-appointment thereafter will be subject to performance review, mutual agreement and availability of funding.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications at the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after submission of the application may consider their applications unsuccessful.  Details of the University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy.

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.