Information Design Manager

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Taguig, Southern Manila District, National Capital Region
In-Office
Computer Vision • Software
The Role

What We Offer

At Helpware, we prioritize our employees' well-being by providing competitive salaries, comprehensive benefits, and a supportive work environment. We are proud to foster inclusivity and make a positive impact in the communities we serve.

Our commitment to an employee first culture extends beyond benefits. We offer permanent work-from-home opportunities, flexible schedules to fit diverse lifestyles, and a results-driven environment where your contributions truly matter. We also actively promote internal mobility and support professional growth at every stage of your career.

Join our team today and experience how Helpware is redefining what it means to put employees first.

Role Overview
Rev Ops is looking for a motivated and creative information designer with a vision for scale in visual communication. We need an experienced professional passionate about digital arts who thrives in a fast-paced environment. This is an exciting growth opportunity to work with a global Helpware and contribute to an ambitious, innovative team. Together, we aim to build one of the best-looking brands in the industry!

Scope of Work

The Information Design Lead will provide timely and high-quality design support to the Enablement & Solutions team, focusing on proposals, case studies, client presentations, playbooks, and educational materials for both internal and external audiences. This role involves close collaboration with Proposal Strategy and Sales Enablement to ensure all designs align with branding guidelines and effectively convey key messages to diverse stakeholders.

Duties and Responsibilities

  • Plan, conceptualize, and produce illustrations, graphic designs, and layouts based on gathered materials while adhering to Helpware’s branding standards.
  • Develop infographics, slide decks, charts, and other visuals that clarify and enhance the messages within technical proposals and sales materials.
  • Collaborate with the Proposal and Enablement leads and project leaders to gather insights and inputs necessary for creating impactful visuals.
  • Make timely revisions based on feedback, ensuring designs meet quality standards and client expectations.

What We’re Looking For

  • A strong design sense and ability to think creatively.
  • Expertise in typography, color theory, and composition.
  • Advanced skills in Adobe Creative Suite and Microsoft Office Suite; knowledge of 3D or motion graphics is a plus.
  • Effective communication and collaboration skills, especially with sales and marketing teams.
  • Experience developing and working within design systems.
  • A balance of creativity and task efficiency to handle both complex and day-to-day design needs.

Key Responsibilities

  • Design and create materials for both print and digital formats, ensuring consistency with branding.
  • Complete projects to high standards and on time.
  • Perform image retouching and manipulation as required.
  • Use a variety of design software and collaborate closely with other creatives and departments.
  • Implement creative strategies to support marketing goals, ensuring brand consistency across all platforms.
  • Work with copywriters to align visual and written content for marketing materials.
  • Maintain a design style guide to standardize visuals across channels.
  • Take on additional tasks as assigned by management.

This role will report directly to the Director of Presales Solutions and Sales Enablement.

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The Company
HQ: Lexington, KY
1,061 Employees
Year Founded: 2015

What We Do

Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.

Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.

Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.

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