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SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
The Industry Advisor team accelerates Salesforce growth by establishing industry credibility and strategic relevance in the markets we serve. Our deep domain experience, elevated points of view, and trusted advisor approach enables Sales, Solutions, and GTM teams to engage customers as subject matter experts and strategic partners — not salespeople.
As an Industry Advisor for Financial Services, you will serve as a visionary and strategic partner to our most ambitious customers - architecting the future of Financial Services across Australia and New Zealand. You will bring deep domain expertise to help C-level executives navigate AI and technology modernisation, with a focus on customer/client/member experience, middle and back office transformation, regulatory change, and building the agentic enterprise.
You will connect sales teams, global industry and product leadership, partners, and customers - ensuring Salesforce solutions address the most pressing ANZ Financial Services challenges.
The ideal candidate brings experience across banking, insurance, and wealth management, with a proven track record of leading large-scale digital and AI transformation programs. They will have deep working knowledge of Salesforce's Financial Services suite and experience shaping AI strategy at a financial institution, from vision through to execution.
What You'll Actually Be Doing
- Executive Engagement – Build credibility with C-suite customers and partners; lead industry advisory boards and represent Salesforce at major industry events and forums, adapting your delivery style to drive influence at every level.
- Strategic Industry GTM Planning – Own the ANZ FINS Industry GTM Plan, aligning sales, product, partners, and marketing around market opportunities and industry priorities.
- Thought Leadership – Create and publish customer-facing POVs on AI, tech modernisation, and Financial Services trends; be an exceptional public speaker and the best customer storyteller in the business.
- Strategic Customer Engagements – Support high-impact engagements, developing bespoke POVs, account strategies, and executive workshops that drive outcomes.
- Scaled GTM Programs – Localise and execute industry sales plays and campaigns; deliver ANZ and Global Industry Summits; support industry marketing.
- Field Enablement – Upskill sales and solutions teams on ANZ Financial Services pain points, regulatory context, and use cases through Summits, Community Calls, and ongoing enablement.
- Strategy & GTM: Identify and prioritise applicable use cases for Sales Play execution; lead ANZ Industry Council strategy based on evolving market conditions; contribute to Global Industry COE; act as a strategic partner to Sales — connecting industry insights to account strategy, pipeline development, and customer engagement planning.
- Customer Engagement: Spend the majority of your time customer-facing; support account teams through dry runs, deal coaching, SIC facilitation, and account planning.
- Community & Ecosystem: Cultivate industry community through Industry Cafes, Boards, Summits, and partner engagement; champion the Voice of Industry through Customer Advisory Boards and other customer forums.
- Ways of Working: Be self-sufficient — create, deliver, prioritise, and manage the business independently; be relentlessly optimistic and easy to engage — trusted equally by customers and sales teams; build trust and alignment across sales, product, marketing, and partner teams to drive success.
You're Our Person If...
- Industry Expertise – 10+ years in Financial Services in a senior leadership role at a financial institution or as a strategic consultant, with deep knowledge of ANZ market dynamics and the ability to translate trends into business strategy.
- Salesforce Fluency – Strong understanding of the Salesforce ecosystem and Financial Services-specific offerings including Financial Services Cloud, Data 360, and Agentforce. Developer experience not required.
- Communication – Exceptional storytelling and presentation skills; able to command a room of senior executives, simplify complex technology into business outcomes, and create thought leadership content independently.
- Transformation Experience – Proven track record advising on large-scale digital modernisation programs, including tech simplification, change management, and middle/back office transformation.
- Analytical Mindset – Ability to build business cases and quantify the value of technology investments.
- Collaboration – Proven ability to lead through influence in a matrixed environment.
- AI Adoption – Active user of AI tools to drive productivity and quality; promotes best practices with peers.
Even Better If...
- Experience with Agentforce or Agentic AI strategy in a financial services context.
- Deep knowledge of Financial Services-specific processes, such as: client onboarding, KYC/AML (including AUSTRAC obligations), wealth planning, loan origination, or claims management.
- Existing network of senior relationships across ANZ Financial Services institutions.
- Membership or active position in leading industry associations (e.g., FINSIA, FSC, ABA, ICA, COBA, AFIA, ASFA, CALI, Financial Advice NZ, or NZBA).
- Understanding of uniquely ANZ dynamics including superannuation and the four-pillar banking system.
- Open to Director / Senior Director level.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Skills Required
- 10+ years in Financial Services
- Strong understanding of Salesforce ecosystem
- Exceptional storytelling and presentation skills
- Experience in large-scale digital transformation
- Analytical mindset with business case skills
- Proven ability to lead through influence
- Active user of AI tools
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
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Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
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Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
Salesforce Insights
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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