The Role
Handle inbound calls, chats, and video calls to qualify leads, recommend products, manage CRM pipeline and follow-ups, cross-sell, coordinate in-store/video trials, and ensure strong after-sales support.
Summary Generated by Built In
Job Responsibilities :
1. Take inbound calls and chats to understand customers' requirements/needs
2. Engage with leads over chat/calls/video calls and recommend them the products as per their needs
3. Manage the sales pipeline within the CRM and ensure timely follow-ups to drive sales & customer satisfaction
4. Work on cross-selling relevant products to the customers in a way to increase the order value
5. Help customers with video trials and store trials at the experience store
6. Work on coordinating with the support and operations team and deliver a great after-sales experience
Requirements
Educational Qualification : Any Graduate
Work Experience : 0 - 1 Year(Freshers are welcome )
Communication Skills : Excellent communication in English & Hindi
Benefits
Salary : 2.5LPA - 3.5LPA
Health Insurance
No Dress code
Skills Required
- Any Graduate
- 0 - 1 Year work experience (freshers welcome)
- Excellent communication in English and Hindi
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The Company
What We Do
SharePal is a leading Indian rental platform providing access to aspirational lifestyle products. The company offers a wide range of gear for rent, including travel and trekking equipment, photography tools like DSLRs and GoPros, gaming consoles, and riding gear. By focusing on accessibility and affordability, SharePal empowers consumers to experience high-end products through a sustainable 'own less, live more' model.
