Impress Supervisor

Posted 2 Days Ago
Be an Early Applicant
Wilmington, DE, USA
In-Office
Junior
Gaming • Sports • Hospitality
The Role
Supervises technical equipment and cage inventories, maintains currency and coin impressments, reconciles equipment, monitors performance, troubleshoots malfunctions, and reports equipment statistics. The role also promotes customer relations, team integrity, and compliance with Currency Transaction Reporting requirements and Delaware gaming regulations. Requires cashier and supervisory experience, physical ability to lift 40 pounds and stand for extended periods, strong communication skills, and availability for flexible schedules, weekends, and holidays.
Summary Generated by Built In
JOB RESPONSIBILITIES:
  • Responsible for direct supervision of all technical equipment.
  • Maintain currency and coin impressments of all equipment.
  • Reconciliation of equipment as assigned.
  • Monitor equipment performance levels.
  • Troubleshoots equipment errors and malfunctions.
  • Compile and report equipment statistics.
  • Responsible for custody of cage equipment inventories.
  • Promotes outstanding customer relations.
  • Promotes honesty and trust amongst the team.
  • Performs all other duties as assigned.

JOB REQUIREMENTS:
  • Must have one (1) to two (2) years cashier experience.
  • Must have one (1) year Supervisory experience.
  • Must have knowledge of Currency Transaction Reporting (CTR) requirements.
  • Must have knowledge of State of Delaware Gaming Rules and Regulations required.
  • Must be able to lift forty (40) lbs. without difficulty.
  • Must be able to walk and stand for extended periods of time.
  • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
  • Must be able to work a flexible schedule according to the needs of business including weekends and holidays.                                                                                              

Skills Required

  • One to two years of cashier experience
  • One year of supervisory experience
  • Knowledge of Currency Transaction Reporting requirements
  • Knowledge of State of Delaware Gaming Rules and Regulations
  • Ability to lift 40 pounds without difficulty
  • Ability to walk and stand for extended periods
  • Ability to work effectively in a fast-paced environment
  • Effective communication with guests, coworkers, and management
  • Ability to work a flexible schedule, including weekends and holidays
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The Company
HQ: Wilmington, DE
687 Employees
Year Founded: 1937

What We Do

Delaware Park Casino and Racing is a multi-faceted gaming and entertainment facility located near Wilmington, Delaware. It offers more than 1,900 slot machines, table games, poker, sports betting, and year-round simulcast wagering. The property also features seasonal live thoroughbred racing, dining options, and a brewery. Together, these amenities create a broad hospitality and leisure destination for regional visitors and local patrons alike.

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