Implementation Engineer

Reposted 21 Days Ago
Hiring Remotely in Orlando, FL, USA
In-Office or Remote
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
Worth is the underwriting & onboarding platform that helps financial institutions say yes to small businesses, faster.
The Role
Manage end-to-end implementation of AI-driven FinTech solutions: develop project plans, coordinate cross-functional teams, deliver technical demos and training, support post-sales adoption, gather feedback for product improvements, and collaborate with Customer Success on upsell and support materials.
Summary Generated by Built In

Worth AI is seeking a dedicated and tech-savvy Implementation Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process.

In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation.

Responsibilities
  • Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience.
  • Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase.
  • Develop and manage project plans, timelines, and deliverables to meet client expectations.
  • Create and deliver technical product demonstrations tailored to specific business needs.
  • Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process.
  • Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions.
  • Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements.
  • Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies.
  • Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support.

Requirements
  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Experience in implementation, preferably in software or startup environments.
  • Basic understanding of AI technologies and their applications in the FinTech industry.
  • Technical skills in SQL, Node.js, and React are vital
  • Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Problem-solving aptitude and a customer-centric mindset.
  • Proven ability to work collaboratively within a team and independently in a fast-paced environment.
  • Familiarity with project management methodologies and tools is a plus.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • 401 (k)
  • Life Insurance
  • Unlimited Paid Time Off
  • 9 paid Holidays
  • Work From Home
  • Free Food & Snacks (for those in Orlando, FL)

Skills Required

  • Bachelor's degree in Computer Science, Engineering, or related field
  • Experience in implementation
  • Experience in software or startup environments
  • Basic understanding of AI technologies and their applications in FinTech
  • Technical skills in SQL
  • Technical skills in Node.js
  • Technical skills in React
  • Strong communication skills able to explain technical concepts to non-technical stakeholders
  • Problem-solving aptitude and a customer-centric mindset
  • Proven ability to work collaboratively and independently in a fast-paced environment
  • Familiarity with project management methodologies and tools
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The Company
HQ: Winter Park, Florida
70 Employees
Year Founded: 2023

What We Do

Worth is the AI-powered platform that consolidates onboarding, underwriting, and risk monitoring for fintechs, lenders, payment processors, and financial institutions. Founded in 2023, we built Worth to replace slow, manual underwriting with a single system that verifies, scores, and monitors small and medium-sized businesses (SMBs) in real time. At the center of the platform is Crosswalking Technology. Our proprietary AI/ML models intelligently match businesses across disparate data sources, ensuring the highest level of accuracy and reliability in SMB entity resolution. By integrating multiple first- and third-party authoritative data sources into our crosswalk-matching logic, Worth ensures that businesses are correctly identified, even in cases of duplicate addresses, name variations, or incomplete records. This data moat spans 186 integrations and 25 global and local partners across 200+ countries and territories, resolving fragmented SMB signals into a database of 350M+ SMBs with a 98% data match rate. Our product suite — Worth Pre-Fill, Custom Onboarding, Case Management, Decisioning Engine, Perpetual Risk Monitoring, and Worth Wallet — is available via API, SDK, or fully white-labeled, enabling financial institutions to consolidate their entire onboarding and underwriting stack into one platform. Customers using Worth have increased approval rates by 37%+, reduced application abandonment by 43%+, cut vendor costs by 25%, and reduced time to revenue by 55%+. We're SOC 2 Type II certified and GDPR and CCPA compliant, and have raised $55M in funding to date. Today, 50+ customers rely on Worth to onboard and underwrite their SMB customers faster and more accurately.

Why Work With Us

We're solving a genuinely hard problem: turning fragmented SMB data into one durable, explainable identity that banks and lenders can trust. Backed by $55M in funding and already live with 50+ customers, we're a tight-knit team with real traction, where your work would help shape the roadmap.

Worth Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQOrlando

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