- Become an expert in eMaint’s X4 and X5 software applications.
- Guide new customers through onboarding and provide CMMS strategies to accelerate adoption.
- Serve as a coach and trusted advisor to a portfolio of customers.
- Coordinate and deliver product guidance and configuration sessions.
- Evaluate customer business workflows and make strategic recommendations.
- Develop and drive project plans to maximize customer success.
- Create and deliver customer-facing reports and dashboards.
- Continuously improve onboarding processes to enhance customer experience.
- Work collaboratively in a team environment to support customers across diverse industries.
- Multi-task during calls to research technical issues, communicate with customers, and document issues clearly.
- Demonstrate a desire to help others and understand the support process from the customer’s perspective.
- B.A. or B.S. degree or equivalent experience.
- 1+ years of CMMS experience (implementation experience preferred).
- Strong mechanical aptitude and problem-solving skills.
- Excellent verbal and written communication skills for diverse audiences.
- Strong work ethic and ability to work independently.
- Ability to thrive in a fast-paced environment with strong organizational skills.
- Customer service experience preferred.
- Fluency in Spanish or Portuguese is a plus.
- Be part of a global, innovative team committed to continuous improvement and inclusion. [careers.fortive.com]
- Competitive benefits, growth opportunities, and a culture of belonging.
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Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
About the TeamSkills Required
- B.A. or B.S. degree or equivalent experience
- 1+ years of CMMS experience
- Implementation experience
- Strong mechanical aptitude and problem-solving skills
- Excellent verbal and written communication skills for diverse audiences
- Strong work ethic and ability to work independently
- Ability to thrive in a fast-paced environment with strong organizational skills
- Customer service experience
- Fluency in Spanish or Portuguese
Fortive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fortive and has not been reviewed or approved by Fortive.
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Parental & Family Support — Parental leave is fully paid for 12 weeks for all parents, with fertility coverage via Progyny and generous adoption/surrogacy support. Backup child and adult care plus inclusive eligibility extend support across diverse family structures.
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Healthcare Strength — Multiple PPO and HSA medical options include telemedicine and second-opinion services, alongside robust mental-health access through Spring Health with no‑cost therapy sessions. The breadth of medical and behavioral health resources is highlighted as a strength.
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Retirement Support — The 401(k) provides a competitive employer match each pay period, with an additional company retirement contribution after one year of service. Financial wellness tools and an employee stock purchase plan further bolster long‑term savings.
Fortive Insights
What We Do
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth.
