Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Job Description

10% Travel Required

The Implementation Coding Educator will be accountable for provider satisfaction related to CODER+ services provided by Privia Health. The Educator will serve as an integral member of the PRIVIA+ Implementation team, which is responsible for partnering with providers and staff to ensure a smooth onboarding of CODER+ services while maintaining provider satisfaction. This person will collaborate with the Providers, Clinic Managers, our Vendor Partners, and the overall PRIVIA+ team as needed to resolve any CODER+ issues that may arise in implementation. The ideal candidate will draw on existing expertise in medical coding, provider education, billing, and compliance with government and commercial payers and act as a coding resource for Providers. The ideal candidate leads effective and engaging presentations, is a self-starter, organized, detail-oriented, a creative problem solver, and comfortable with managing multiple priorities at once.

Primary Job Duties:

• Review and assess physician documentation to identify areas of improvement for providers preparing to launch on CODER+

• Provide coding education training to providers and clinic staff during the client's implementation onto CODER+

• Serve as the coding expert for providers, clinic staff, and our vendor partners as they onboard and go live with CODER+

• Research and answer coding and coding workflow-related questions for providers, clinic staff, and our vendor partners 

• Possess a working knowledge of Athena to assist providers, staff, and our vendor partners with coding workflow best practices

• Collaborate regularly with internal and external teams including CODER+, Compliance, Risk Adjustment, and our vendor partners to answer questions and ensure client satisfaction

• Follow coding guidelines and legal requirements to ensure compliance with federal and state regulatory bodies

• Additional duties as assigned to meet the needs of the program as it continues to evolve/grow 

Qualifications

• 5+ years of provider medical coding experience across medical and surgical specialties

• 3+ years of revenue cycle management experience across medical and surgical specialties

• AAPC Certified Professional Coder (CPC) certification required

• Experience with Athena EMR preferred 

• Experience working in a physician practice setting is strongly preferred 

• Ability to work effectively with physicians, advanced practice providers (APP), practice staff, health plan/other external parties, and Privia multidisciplinary teams

• Extensive knowledge of official coding conventions and rules established by the American Medical Association (AMA), and the Center for Medicare and Medicaid Services (CMS) for the assignment of diagnostic and procedural codes 

• Must comply with HIPAA rules and regulations

Interpersonal Skills and Attributes:

• Comfortable solely leading small to large group coding trainings 

• Ability to indirectly influence and have honest, difficult conversations with providers and office managers 

• Passion for efficiency and a drive to reduce redundancy and waste

• Ability to work in a fast-paced environment with all levels of management

• Able to work through periods of ambiguity

• Strategic and tactical; able to help scale operations for growth

• Clear and concise oral and written communication

• Knack for prioritizing efficiently and multi-tasking

• Self-directed with the ability to take initiative

• Competent in maintaining confidential information

• Enthusiastic with the ability to thrive in an atmosphere of constant change

• Strong team player; able to assist the team wherever needed

Additional Information

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.