Assurity is looking for enthusiastic, driven, and collaborative people to join our team. We’re a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times – and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community, and planet, and we work every day to make the world a better place.
Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: www.assurity.com/careers
- Sorting by document, product type, claim type and agent forms.
- Preparing documents with accurate barcodes.
- Preparing documents for scanning.
- Indexing to correct company code, product type and general data type.
- Checking quality for readability; and
- Following and meeting established customer service levels for these functions.
20% Prepares documents for post issue retention in imaging software, which includes:
- Preparing documents for scanning.
- Checking quality for readability.
- Indexing to accurate policy number, policy owner and document type; and
- Following and meeting established customer service levels for these functions.
10% Responding to business partner requests, which includes:
- Taking phone calls and receiving emails; and
- Following and meeting established customer service levels for these requests.
10% Mail Center assistance with preparing incoming and outgoing mail, which includes:
- Assisting with opening morning mail.
- Assisting with hand stuffing policies and documents into envelopes for metering.
- Assisting with hand stuffing documents into envelopes for metering.
- Assisting with mail center closing duties.
5% Performs other functions, which includes:
- Assisting with process improvement planning and implementation.
- Assisting with and participating in team functions and events; and
- Assisting in special projects and other related duties as requested.
The list of essential functions is not exhaustive and may be substituted as necessary.
EXPERIENCE AND SKILL REQUIREMENTS- Two to four years of office experience required.
- Consistent and reliable attendance is an essential function to this position.
- Imaging and insurance experience beneficial.
- Ability to organize work and/or projects.
- Ability to type 40 words per minute required.
- Professional oral communication skills required.
- Talent required in values, work intensity, achiever, positivity, resourcefulness, command, relationship, and exactness.
- Associate degree or equivalent in related field required.
- Ability to work 40 hours within flex-time guidelines required.
- May require some overtime to complete functions of position.
Skills Required
- Two to four years of office experience
- Consistent and reliable attendance
- Ability to organize work and projects
- Typing speed of 40 words per minute
- Professional oral communication skills
- Associate degree or equivalent in a related field
- Imaging and insurance experience
- Ability to work 40 hours within flex-time guidelines
- Ability to work overtime when needed
What We Do
As a mutual organization, Assurity was founded on the simple concept of people coming together to support each other in moments of need. We continue our mission of helping people through difficult times by providing affordable insurance protection that is easy to understand and buy. Our financial stability has stood the test of time. It shows our commitment to be there when our customers need us. Owned by our policyholders, we conduct our business to serve only their best interests. Whether paying benefits, offering service with a human touch, giving back to our community, or practicing sustainable habits that provide for our planet, we embrace our capacity to improve lives. We all share in the future we create, and Assurity believes in using our business as a force for good.
