IE Analyst - Admin

Reposted One Month Ago
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HCMC, Hồ Chí Minh, VNM
In-Office
Mid level
Logistics • 3PL: Third Party Logistics
The Role
The IE Analyst will oversee industrial engineering activities, enhance operational effectiveness, monitor project performance, and address service quality concerns to prevent failures in customer service.
Summary Generated by Built In

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

What You’ll Do

  • Responsible for all Industrial Engineering related activities or projects in the country / company. Initiate actions to prevent the Service failure may happened.
  • Identify and record all service quality concerns / problems through service measurements and performance effectiveness conducted for all Operations Dept.
  • Propose and follow-up implement solutions to enhance operational effectiveness.
  • Plan and initiate actions to prevent events which may lead to service failures to customers.
  • Recommend solutions to the appropriate depts and Engineering Manager to enhance Operational effectiveness so that a high level of service can be provided to customers
  • Monitor and verify implement of various operational projects / solutions for optimum effectiveness through capacity modeling.
  • Report to Engineering Manager regarding the performance of operations on a regular basis.

 

Your Skills & Requirements

  • Degree holder in Economics, International/Foreign Trade, Marketing or General Business, or related discipline.
  • 3 - 4 years relevant working experience.
  • Good people management skills.
  • Good interpersonal and communication skills.
  • Customer oriented.
  • Good organizing, communicating and convincing skills.
  • Must be able to work independently.             
  • Operations analysis and planning.

Employee Type:
 

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Skills Required

  • Degree in Economics, International/Foreign Trade, Marketing or General Business
  • 3 - 4 years relevant working experience
  • Good people management skills
  • Good interpersonal and communication skills
  • Customer oriented
  • Good organizing, communicating and convincing skills
  • Must be able to work independently
  • Operations analysis and planning

United Parcel Service (UPS) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Parcel Service (UPS) and has not been reviewed or approved by United Parcel Service (UPS).

  • Affordable Benefits — Full- and part-time Teamsters-represented employees typically receive $0-premium healthcare with low or no copays, with UPS emphasizing parity for part-timers. The current contract and company materials position this low-cost coverage as a core, industry-leading element of total compensation.
  • Retirement Support — Union employees participate in employer-funded defined-benefit pension plans, with increased health and welfare/pension contributions outlined through 2028. Non-union U.S. employees receive UPS retirement contributions of roughly 5%–8% of pay into the 401(k) Savings Plan based on service.
  • Pay Growth & Progression — The 2023–2028 UPS–Teamsters agreement delivers scheduled general wage increases (e.g., $2.75 in 2023 and $7.50 over the deal) and raises the part-time starting rate to around $21/hour. The agreement also eliminates a two-tier driver classification and clarifies progressions, supporting predictable earnings growth.

United Parcel Service (UPS) Insights

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The Company
HQ: Atlanta, GA
180,000 Employees
Year Founded: 1907

What We Do

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe.

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