Jobs at United Parcel Service (UPS)

Entry-level sales role responsible for retaining and growing UPS Small Package business. Duties include prospecting, cold calling, researching customer needs, developing pricing and sales strategies, selling products and services, managing customer relationships, monitoring contractual compliance, resolving inquiries, and creating proposals and contracts.

Manages global billing configuration requests in E2K, ensuring accurate and timely processing according to customer, operational, geographic, and regulatory requirements. Responsibilities include maintaining procedures, meeting SLAs, auditing completed cases, resolving escalations, and supporting UPS teams worldwide. Requires strong communication, multitasking, English proficiency, and Microsoft Office skills, including Excel.

Develops new business within a Pittsburgh-area territory through prospecting, lead generation, presentations, solution tailoring, strategic sales planning, negotiation, and deal closing. The role requires collaboration with marketing, product development, and customer support teams, strong knowledge of logistics, effective communication, and willingness to travel.

Develop and acquire new B2B business across the Virginia Beach, Chesapeake, and Norfolk territory. Responsibilities include prospecting, lead generation, client presentations, value analysis, sales strategy, market analysis, negotiation, closing deals, and cross-functional collaboration. The role requires strong communication, logistics knowledge, travel flexibility, and achievement of sales targets.

Resolves escalated and urgent customer issues involving operational disconnects and systemic service problems. Partners with the Enterprise Account Manager on complex exceptions that affect customers’ supply chains and require support beyond existing channels.

Processes internal and external payments, supports Value of Goods shipment remittances, verifies delivery accuracy, coordinates with finance departments, maintains information flow, and provides internal and external customer service. The role requires accounting fundamentals, accurate data entry, English proficiency, Microsoft Office knowledge, organization, time management, teamwork, and the ability to work under pressure.

Maintains accurate accounting transactions and general ledgers, processes journal entries, supports month-end activities, creates and tests reports, administers reporting access, resolves production issues, validates revenue allocation data, analyzes variances, supports audits, and implements process improvements.

Develops and maintains healthcare customer relationships, identifies and closes new business opportunities, supports customer retention, and achieves revenue growth objectives. Collaborates with internal teams to propose customer solutions, manages moderately complex projects, coordinates priorities, and serves as a healthcare business development resource. Provides guidance and coaching to less experienced professionals while influencing stakeholders through industry expertise, strategic thinking, and effective communication.

Leads complex B2B business development opportunities across automotive, industrial infrastructure, or energy markets. Builds strategic accounts, advises customers on supply chain solutions, develops business cases, leads negotiations, and manages sales cycles through implementation. Serves as an industry expert, supports frontline sellers, develops market strategy, and coordinates cross-functional teams across operations, finance, legal, technology, marketing, and customer support.

Participates in UPS’s Engineering Development Program and progresses toward an Industrial Engineering Supervisor role. Develops and deploys operational processes, leads project implementations and training initiatives, improves processes, performs work measurement using Master Standard Data, supports operations research and integrated business planning, and helps integrate new technologies.

Participates in UPS’s four-month Engineering Development Program before progressing to an Industrial Engineering Supervisor role. Responsibilities include project and program management, process improvement, work measurement using Master Standard Data, operations research, integrated business planning, technology implementation, and training. The role develops and deploys operational processes and best practices while leading implementation projects and training initiatives across business units.

Performs advanced administrative support, including report preparation, data compilation, office coordination, document auditing, and small-scale project work. Reconciles and audits billing data flowing between source systems and accounting platforms, resolves discrepancies with internal teams, and ensures financial data accuracy. The role requires independent judgment, strong communication, attention to detail, procedural compliance, and intermediate Excel skills.

Participates in a structured Industrial Engineering Development Program and transitions into an IE Supervisor role. Develops and deploys operational processes, leads project implementations and training initiatives, performs process improvement and work measurement using Master Standard Data, supports operations research and integrated business planning, and integrates new technologies. Collaborates across engineering and business units while training teams and driving consistent company-wide best practices.

Develop and maintain business solutions using VBA, Excel, Access, Visual Studio, .NET, C# or Visual Basic, and SQL. Responsibilities include spreadsheet and database design, query and form creation, troubleshooting, debugging, requirements gathering, technology implementation, and user support. The role requires strong Microsoft Office expertise, problem-solving ability, communication skills, independent initiative, workload prioritization, and fluent English.

Manage billing documents, correct billing errors through credit and debit notes, and provide customer support by phone and email in English and Dutch. Investigate system issues to prevent billing inconsistencies and support commercial integrity. The role includes on-site training followed by hybrid work eligibility after successful integration.

Processes internal and external payments, supports Value of Goods shipment remittance, verifies delivery accuracy, coordinates with finance departments, maintains information flow, and provides internal and external customer service. The role requires English proficiency, basic accounting knowledge, accurate data entry, Microsoft Office skills, teamwork, organization, time management, and the ability to work under pressure.

Leads the design, development, deployment, and continuous improvement of optimization solutions for final-mile routing, dispatch, and resource allocation. Develops mathematical programming models, heuristics, metaheuristics, and machine learning applications; engineers scalable high-performance solutions; validates models through benchmarking and scenario analysis; and partners with software and data engineering teams to integrate optimization systems into enterprise platforms.

Conducts sales calls and routine check-ins with existing and prospective customers to maintain and grow revenue. Researches historical shipping trends to guide focused customer discussions and responds to billing, shipping, and other customer issues by clarifying and resolving concerns. Performs additional duties as assigned.

Manage and grow large enterprise accounts in Korea by developing strategic account plans, expanding revenue, negotiating commercial terms, and retaining customers. Identify supply chain and logistics opportunities, build qualified sales pipelines, coordinate customized proposals, and collaborate with global and cross-functional UPS teams. Monitor account performance, resolve service issues, conduct customer reviews, and maintain forecasts and sales activity records.

Manage the full sales cycle for new and existing UPS customers in Belgium, including prospecting, account growth, negotiations, retention, onboarding, and solution selling. Analyze customer volume and revenue trends, provide business recommendations, and collaborate with internal teams to ensure strong service. The role requires fluent Dutch, French, and English, strong communication, organizational, analytical, and relationship-building skills, and a bachelor’s degree.