I2C Dispute Analyst – Poland Finance Center (Warsaw)
Join a high-impact finance team where your expertise directly improves customer experience and financial accuracy. As an I2C Dispute Analyst, you will play a key role in resolving invoice disputes and driving process excellence across the organization. This is an exciting opportunity to contribute to continuous improvement initiatives while partnering with cross-functional teams in a dynamic environment.
Investigate and resolve customer invoice disputes by collecting, analyzing, and validating relevant data in line with internal procedures
Engage with customers via phone and email to gather information and clarify dispute details
Record dispute cases accurately in systems and manage them through to resolution within defined workflows
Create credit and debit notes in ERP systems to ensure accurate financial records
Collaborate with internal teams (e.g., collections, customer service, pricing, sales, and master data) to resolve root causes and prevent recurrence
Identify root causes of disputes and implement corrective actions to reduce recurring issues
Meet individual and team KPIs such as response time, productivity, and reduction of aged disputes
Contribute to process improvements, maintain documentation, and support audit requests and reporting activities
Required
Bachelor’s degree in Business Administration, Finance, Accounting, or related field
Minimum 2 years of experience in I2C, O2C, Accounts Receivable, or dispute resolution
Fluent English and Spanish (written and spoken)
Preferred
Experience with ERP or billing systems (e.g., SAP, Oracle, or similar platforms)
Advanced proficiency in Microsoft Office tools
Poland Pay Ranges:
- Poland: zł91.900 - zł153.300 PLN Annual
At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.
If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process.
Travel Percentage: 10%
Skills Required
- Bachelor's degree in Business Administration, Finance, Accounting, or related field
- Minimum 2 years of experience in I2C, O2C, Accounts Receivable, or dispute resolution
- Fluent English and Spanish (written and spoken)
- Experience with ERP or billing systems (e.g., SAP, Oracle, or similar platforms)
- Advanced proficiency in Microsoft Office tools
Stryker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.
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Healthcare Strength — Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
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Retirement Support — A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
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Parental & Family Support — Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.
Stryker Insights
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.
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