SUMMARY:
Works with limited supervision and assists in administering the Bank’s employee benefits plans for both active and retired employees. Responsibilities include maintenance of HRIS database, preparation and payment of the company’s medical billing, and coordination of employee wellness initiatives. Must work with the highest level of confidentiality.
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Promotes the organizations’ philosophy and values by ensuring quality in all assignments and being a team player by providing cross-functional support as needed.
Maintains current knowledge of legal and regulatory requirements impacting the Human Resources department, including ADA, COBRA, Equal Pay Act, ERISA, Fair Labor Standards Act, IRS Tax Code, OSHA, Unemployment Codes, Worker’s Compensation Etc.
Serves as a primary point of contact for employees questions regarding benefit eligibility, coverage, claims and the enrollment process.
Partners with benefit vendors to resolve complex employee issues.
Maintains accurate employee benefits records within HRIS, payroll, and vendor systems, ensuring data integrity.
Reviews payroll deductions for insurance billings to ensure employee deductions are correct, identifies any errors and adjusts for monetary reimbursements.
Responsible for processing weekly and monthly medical billing and reporting
Administers the Bank's transportation program.
Assists with the annual benefit open enrollment process.
Assists with the coordination of employee wellness programs and initiatives
OTHER REQUIREMENTS:
Banking is a highly regulated industry, and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner..
Ability to read and interpret documents such as benefit plan documents, reports and procedure manuals.
Ability to write routine reports and correspondence
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Working knowledge of basic algebra and accounting principles with the ability to calculate figures and amounts such as commissions, proportions, percentages and volume.
Strong analytical and problem-solving skills with the ability resolve benefits-related issues. Ability to prepare reports, analyze and report issues
Communication skills – ability to interact with various employee levels within the organization as well as third party vendors
Excellent time management skills.
Excellent organizational skills with the ability to manage multiple priorities, deadlines, and administrative processes simultaneously.
Strong customer service orientation and the ability to build working relationships with employees, retirees and vendors.
Proficient in Microsoft Office products including excel, word and outlook
Ability to become proficient using Human Resource Information Systems (HRIS), and web-based applications
Preferred QualificationsAssociates degree in Human Resources, Business Administration or Accounting preferred.
Minimum of 2 years of experience in benefits administration preferred.
Minimum of 3 years of experience with related office/clerical work required.
Skills Required
- Minimum of 3 years related office/clerical work experience
- Minimum of 2 years benefits administration experience
- Associates degree in Human Resources, Business Administration, or Accounting
- Proficient in Microsoft Excel, Word, and Outlook
- Ability to become proficient using HRIS and web-based applications
- Knowledge of ADA, COBRA, ERISA, FLSA, IRS Tax Code, OSHA, Unemployment Codes, Workers' Compensation
- Ability to process weekly and monthly medical billing and review payroll deductions
- Strong customer service, communication, analytical, time management, and organizational skills
- Ability to handle confidential employee and benefits information
WesBanco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WesBanco and has not been reviewed or approved by WesBanco.
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Healthcare Strength — Medical, dental, and vision options are paired with employer-paid long-term disability and basic life/AD&D tied to salary. Eligibility generally begins the first day of the month after hire, enhancing near-term coverage.
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Retirement Support — A defined 401(k) match with immediate vesting and auto-enrollment supports long-term savings. Clear eligibility timing and contribution structure make the benefit straightforward to access.
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Leave & Time Off Breadth — PTO is available for full- and part-time employees, with observation of most Federal Reserve Bank holidays. Some materials also highlight floating holidays and rejuvenation days that broaden time-off options.
WesBanco Insights
What We Do
Founded in 1870, WesBanco, Inc. (www.wesbanco.com) is a diversified and balanced financial services company that delivers large bank capabilities with a community bank feel. Our distinct long-term growth strategies are built upon unique sustainable advantages permitting us to span eight states with meaningful market share. Built upon our ‘Better Banking Pledge’, our customer-centric service culture is focused on growing long-term relationships by pledging to serve all personal and business customer needs efficiently and effectively. In addition to a full range of online and mobile banking options and a full-suite of commercial products and services, WesBanco provides trust, wealth management, securities brokerage, and private banking services through our century-old Trust and Investment Services department. WesBanco's banking subsidiary, WesBanco Bank, Inc., operates branches and offices in eight states Additionally, WesBanco operates an insurance agency, WesBanco Insurance Services, Inc., and a full service broker/dealer, WesBanco Securities, Inc.
