Who We Are
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here.
Job Summary
The HR Shared Services Specialist will provide comprehensive HR support and services to colleagues and management across the organization. This role will handle a variety of HR activities including employee transactions, benefits administration, payroll processing, HRIS maintenance, and compliance. The ideal candidate will have a broad understanding of HR processes and the ability to deliver exceptional customer service.
Key Responsibilities/Duties – what you will be doing
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Serve as the first point of contact for colleague inquiries related to HR policies, procedures, and programs.
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Provide guidance and support to colleagues on HR-related matters, ensuring a positive colleague experience.
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Process colleague transactions including new hires, terminations, promotions, and transfers in the HRIS.
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Assist with payroll processing, ensuring accuracy and compliance with company policies and legal requirements.
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Administer colleague benefits programs, including enrollments, changes, and terminations.
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Maintain accurate and up-to-date colleague records in the HRIS.
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Generate HR reports and analyze data to support HR decision-making.
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Ensure data integrity and confidentiality in all HR systems and processes.
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Ensure compliance with all relevant labor laws, regulations, and company policies.
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Assist with audits and reporting requirements as needed.
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Identify opportunities for improving HR processes and service delivery.
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Participate in HR projects and initiatives to enhance the efficiency and effectiveness of HR services.
Qualifications – what you need to perform the job
Education, Certification and Licensure
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Highschool diploma or equivalent
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Bachelor’s degree in human resources, Business Administration, or related field preferred.
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HR certification (e.g., SHRM-CP, PHR).
Experience:
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2-4 years of experience in an HR role, preferably within an HR Shared Services or HR Operations environment.
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Experience with HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM).
Skill Requirements:
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Proficiency in HRIS systems, Microsoft Office Suite (Word, Excel, PowerPoint), and other HR-related software.
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Solid understanding of HR principles, practices, and regulations.
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Strong attention to detail, organizational skills, and ability to handle confidential information with discretion.
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Excellent communication skills (written and verbal) with the ability to interact effectively with colleagues at all levels.
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Knowledge of HR policies, employment laws, and regulatory requirements.
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Customer service orientation and problem-solving skills.
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Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
Compensation & Total Rewards Overview
As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
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Medical, dental and vision coverage
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Retirement plans
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Paid time off
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Employer-paid life and disability insurance with additional buy-up coverage options
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Tuition program
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Well-being benefits
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Full suite of benefits to support career development, individual & family health, and financial health
For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/
Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity
Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact [email protected]
Top Skills
What We Do
Guiding and empowering healthier lives.
