The People Team is seeking a Human Resources Operations Manager to help simplify and scale our People operations. In this role, you’ll oversee and improve core HR processes and systems, with a focus on efficiency, compliance, and alignment with business needs as the company grows.You’ll work across HR functions to optimize workflows, support automation, and partner with cross-functional teams to deliver consistent, reliable People services. This role combines strategic planning with hands-on execution and plays an important part in how we support employees and managers through technology, process design, and data. This is a highly cross-functional role, working closely with partners in People, Finance, IT, and Information Security to ensure systems, processes, and data are aligned and secure.
This role reports to the Director, HR Operations & Payroll.
Responsibilities:
- Own and improve core HR operational processes, including onboarding, offboarding, annual performance reviews, employee lifecycle changes, leaves of absence, and job changes, with a focus on efficiency, accuracy, and complianceAdminister People systems by maintaining data integrity, managing system configuration, and supporting integrations across HRIS, ATS, payroll, and benefits platforms
- Identify and implement process improvements in partnership with People team members and cross-functional stakeholders to streamline workflows and support the employee experience
- Collaborate with Finance, IT, and Information Security teams to support compliance, system alignment, and data security across People operations
- Create, maintain, and scale documentation for HR processes and standard operating procedures to ensure consistency and clarity
- Conduct regular audits of employee data to support accuracy, compliance, and alignment with internal policies and external regulations
- Design and deliver People reporting and analytics, including dashboards and summaries that surface workforce trends and support informed decision-making
- Support payroll administration to help ensure continuity, accuracy, and compliance
Qualifications:
- 5+ years of experience in HR Operations or a related People Operations role
- Experience administering HRIS platforms such as Workday, BambooHR, ADP, UKG, ChartHop, or similar systems
- Experience using People data and reporting to support operational decisions and process improvements
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Experience supporting global People operations, including employee data management, system integrations, and reporting
- Experience handling confidential employee information in accordance with company policies and applicable regulations
- Proficiency in Excel, including pivot tables, VLOOKUPs, and data analysis
- Experience using automation and AI-enabled tools to improve HR processes, data accuracy, and operational efficiency
Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.
We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.
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What We Do
Movable Ink personalizes every customer engagement through automation and artificial intelligence. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and achieve the optimal customer experience. Headquartered in New York City with 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, and Australia.
Why Work With Us
Look closely at any Inker and you will find that our values remain heartfelt and timeless. We seek out knowledge and cultivate our intuition. We understand that communication starts by listening, understanding, and caring about others' success. We set a high personal bar, believe nothing is impossible, and commit ourselves fully to the goal.
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Employees engage in a combination of remote and on-site work.
Employees engage in a combination of remote and on-site work.
