W Edinburgh is hiring a Human Resources Officer! With W Edinburgh winning the coveted “Scottish Hotel of the Year 2025” award and entering the Forbes Travel Guide with a prestigious “Recommended” rating for 2026, now is the perfect time to join the team and take your career to the next level. Explore an exciting new career path at W Hotels where your natural talent is celebrated.
ABOUT THE BRAND
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.
ABOUT THE ROLE
As Human Resources Officer, you will play a key role supporting employees at all levels of the business. This role will have a focus on employee relations, focusing on fostering a positive workplace culture, resolving conflicts, and ensuring compliance with employment law. You will advise department leaders on HR policy and process, develop employee engagement strategies to boost morale, work with employees and leaders to resolve disputes, and have strong involvement in ER case management.
Joining the team means you will be instrumental to the success of the hotel’s operations. We are looking for someone who is collaborative, objective in decision-making, and an excellent communicator!
As Human Resources Officer, key aspects of your role will include:
- Employee Relations is a key focus for this role. You will handle cases such as grievances, disciplinary investigations, capability and long-term sickness conversations.
- Work in close collaboration with the property’s Human Resources and senior leadership team.
- Be a W brand ambassador, ensuring the brand’s voice is present in all interactions with guests and talent.
- Work in collaboration with all heads of departments to instil a positive employee culture.
- Develop creative ways to increase employee engagement and retention.
- Maintain employee records securely and accurately, ensuring compliance with data protection regulations and employment laws.
- Ensure managers are knowledgeable about the Company’s HR policies and process, as well as UK employment law, providing guidance where necessary.
- Assist in all other aspects of the Human Resources function where required, including payroll, recruitment and learning & development.
- Maintain accurate digital records for all aspects of the Human Resource’s function
- Respond to questions, requests, and concerns from talent and management regarding company and Human Resources programs, policies and guidelines.
- Inform Human Resources management of issues related to employee relations within the division or property.
- Maintain confidentiality and security of talent and property records, files, and information.
- Develop and maintain positive working relationships with others.
- …to name a few!
Our ideal Human Resources Officer is someone who has:
- Excellent communication skills, articulate in both written and spoken English.
- Strong interpersonal and negotiation skills.
- An ability to handle difficult conversations with sensitivity and empathy.
- Strong problem-solving skills.
- The ability to listen to others, mediating in conflict situations.
- The ability to stay calm under pressure.
- A positive mindset, always seeking the best possible outcomes.
- A genuine passion for working with people.
- Strong organization and multi-tasking skills.
- Previous experience handling employee relations matters.
- A sound knowledge of UK Employment Law.
- Previous experience of working with Trade Union bodies.
- A genuine passion for working in hospitality.
In return for your hard work, we give you:
- World class training and development, including leadership development.
- Unlimited career opportunities (internationally and locally).
- Wellness and mental health programmes.
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
- Discounts for your friends and family
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure is the centrepiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel redefines the city’s hospitality landscape. Accordingly, it fuses the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.
Opened in November 2023, the new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand’s signature Whatever / Whenever service philosophy.
A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be our Human Resources Officer today!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About the TeamW Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
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Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
