The HR Manager is responsible for overseeing and managing all aspects of human resources practices and processes within the organisation. This includes employee engagement, employee relations, performance management, compensation and benefits, training and development, and compliance with labour laws. This role involves supporting leadership on HR issues, addressing employee concerns, and ensuring effective communication across teams.
Job Title: HR Manager
Shift Type: 8:00 AM - 5:00 PM EST (Night Shift PH Time)
Work Model: 100% On-site
Location: BGC, Taguig
Responsibilities:
Partner with key stakeholders’ leaders across all levels of the organisation to ensure global HR strategy is localised, compliant with the local laws.Support documentation and delivery of HR processes, policies, and procedures in the region across the entire employee life cycle.Serve as the main escalation point for any employee related issues and will be involved in people issue consultations, culture management, program roll outs, training and change management effectively.Actively identify gaps and propose and implement changes necessary to cover risks.Develop an attractive and well-rounded compensation and benefits package (salary, bonus, incentives, health benefits, etc.) for all roles in the organisation. Ensure timely processing of compensation and benefits.Ensure accurate management and reporting of leave and attendance records.Manage payroll processes end-to-end and coordinate with internal accounts, payroll-related vendors, and government agencies.Look after employee relations, performance management and career development policies, training, and processes.Ensure compliance with employment-related laws and regulations and implement best practices.Manage, comply with audit and compliance queries from government agencies.Develop and monitor the HR and Admin's budget.Support all administrative responsibilities including but not limited to facilities management and management of key HR/admin vendors.
Education level required:
Bachelor's degree in psychology, HR Management, Behavioural Science, or related courses (master's is a plus)5+ years of HR experience in tech or IT SMB companies
Benefits:
Competitive salary and benefits package
HMO benefits with free coverage for dependants from day one
13th Month Pay
Government-mandated benefits (SSS, PhilHealth, HDMF)
Annual performance bonus
Non-taxable allowances
Discounted Meals
Car Shuttle
About Us: IT By Design is a global IT infrastructure management company with headquarters in Jersey City, New Jersey. We specialise in providing complete IT solutions and support including 24X7 Help desk, SOC, NOC, Cloud, Cyber Security and Business Continuity services.
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What We Do
Imagine the impact of always having the right people at the right time. With our talent solutions, you have immediate access to the experienced, MSP-focused technical resources you need to profit and scale. Our staffing and outsourced support solutions will solve your talent problems permanently.
We offer MSP staffing, outsourced NOC, RMM virtual admin, Helpdesk, and Professional Services—all the talent you need to scale your business, improve profitability and succeed.
◆ If you need dedicated staffing—technical or business admin—we have your back.
◆ Have you decided that providing NOC or helpdesk isn’t the best use of your tech talent? Let us save the day.
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Why Work With ITBD?
For nearly two decades, we have been building ITBD with a strong sense of community firmly rooted in our principles and values. We have grown steadily over the years by taking care of our team as if they are family. That’s because loyalty lies at the heart of who we are and how we guide our business. That is one of the reasons we remain privately held—it allows us to always make the decision that is best for our partners and our community.
When we say “Built for an MSP, by an MSP,” we are talking about having a partner that understands you, your team, and your customer—and can deliver accountability, reliability, and security – that’s the MSP Way.
Need more reasons?
◆ Three state-of-the-art, fully compliant, secure office facilities in New Jersey and India
◆ More than 100+ years of shared MSP experience among the leadership
◆ Fully insured and unparalleled customer data integrity
◆ Easy-swap flexibility: As your MSP needs evolve, your engineering solution can as well
◆ 30-day money-back guarantee
◆ Tech leads and career planning to provide growth plans for your team member
◆ Ability to mix and match services to build a custom solution perfec for your MSP needs
◆ Co-managed asset is invoiced corp-to-corp
