Human Resources Manager

Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Talent Services Manager in our San Francisco office. We offer competitive compensation and an excellent benefits package.

Position Summary:

The Talent Services Manager partners with the Business Director to provide talent services, professional development and recruiting support to the Firm’s Sacramento, San Francisco, and Silicon Valley offices in the areas of performance management, training and development, employee relations, policy administration, and other areas within the Talent Services department.

The offices all observe a core office day system where all staff are expected to be in the office on Tuesdays, Wednesdays, and Thursdays, with Monday and Friday as optional work from home days.

Duties & Responsibilities:

• Responsible for recruitment and retention of staff: sources, screens, and identifies candidates for employment; reviews applications, prepares offer letters, conducts reference checks, and administers background checks; and takes point on summer associate program for office

• Conducts onboarding and new hire orientation for staff and attorneys

• Fosters an environment of engagement, diversity, and inclusion among staff and attorneys

• Works with management and staff to identify ways to build morale, enhance engagement, and increase retention

• Provides guidance to employees on issues relating to Benefits, FMLA, California Leave of Absence Programs, STD/LTD, and Worker’s Compensation

• Provides guidance and input on workforce and succession planning on staff initiatives and also provides recommendations to the Attorney Recruiting Team and Shareholders in terms of practice area growth

• Act as manager of the legal support staff ensuring they provide support to the attorneys in times of need and in general

• Handles and resolves complex employee relations issues among attorneys and staff

• Provides support and coaching to managers on employee-related issues. (e.g., coaching, counseling, career development, disciplinary actions)

• Manages the annual performance management process for staff and associates, as well as the Performance Improvement Plans and corrective actions for staff where appropriate

• Assists and coach’s management in dealing with and documenting performance issues; participates in disciplinary meetings or separations

• Works with management team to conduct talent reviews and identify gaps; collaborates with departments and professional development to identify career paths and resources for training and skill development; and ensures all training requirements are completed

• Understands basic principles of compensation; makes salary recommendations and assists Business Director with annual salary and bonus administration

• Processes new hire and separation paperwork; makes HRIS transactions and ensures data integrity

• Ensures that necessary employment termination paperwork is completed

• Ensures recruitment, personnel, I-9 and EEO files are properly set up and maintained

• Develops and implements effective and efficient HR processes, practices, and procedures

• Interprets and administers policies; makes recommendation for policy changes where appropriate

• Provides HR policy guidance and interpretation; ensures compliance with federal and state laws

• Supports change management and the communication of related changes to the office

• Works on projects with Shared Services

• Administers the associate mentoring program and process

• Acts as a resource for staff on their learning expectations and goals

• Works with the Hoffman Center and local Shareholders to develop and implement local training programs

• Assists with other department activities as needed, and performs additional duties and responsibilities as assigned

• Will require regular travel between the Sacramento, San Francisco, and Silicon Valley offices

Skills & Competencies:

• Ability to establish credibility with staff, attorneys, and executive management

• Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation

• Ability to work under pressure to meet strict deadlines and effectively prioritize multiple tasks

• Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills

• Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations; proactive in seeking innovative ways in which to help others

Qualifications & Prior Experience:

• Bachelor's degree or equivalent experience in Human Resources, Business, Organization Development or related field

• 5 -10 years’ experience in Human Resources, business management, or related field preferably in a law firm environment or professional services organization, including prior management/supervisory experience

• Professional in Human Resources (PHR/SPHR) or SHRM-CP/SCP certification preferred. Possession of either the PHRca or SHRM-California Specialty Credential are extremely beneficial for this role.

• Demonstrated experience recruiting staff and understanding of best practices in Human Resources a plus

• General knowledge of employment laws and practices in the specific offices

• Strong understanding of benefit and compensation programs as well as other HR Function areas

• Experience with ATS and HRIS systems, WorkDay experience is highly beneficial for this role

• Proficiency in Windows-based software and Microsoft Office Suite applications, including Word, PowerPoint, Excel, Visio, and Outlook as well as Adobe.

• Exceptional computer skills with the ability to learn new software applications quickly

Pay Range: $140,000 - $160,000

Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.

Pursuant to the San Francisco Fair Chance Ordinance and the California Fair Chance Act, we will consider for employment qualified applicants with arrest and conviction records.

Greenberg Traurig is committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.

Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm’s progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program’s alignment with the firm’s commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.